3 Tips for Building Online Technical Training—Plus a Case Study

Can online courses facilitate hard skills training?

When it comes to technical or hard skills training, e-learning isn’t always the first instructional method that comes to mind. Many organizations still assume they can only deliver technical training via in-person instruction or physical practice environments.

But that perspective is outdated—and sticking to it often means spending more time and money than necessary on classroom training.

The truth? Modern e-learning tools can recreate the hands-on learning experience necessary for teaching hard skills in virtual environments. With the right design approach, you can provide employees with practical, experiential learning opportunities that rival—or even surpass—in-person training.

Curious how? Let’s explore three creative ways to build immersive online technical training. At the end, you can also examine a case study showcasing how an award-winning company puts these ideas into action.

3 ways to teach employee technical skills in an online learning environment

1. Build online simulations for employees to practice without risk

Simulations are one of the most effective ways to replicate real-world tasks and hands-on activities in a virtual space. They create a controlled environment where employees can safely practice skills, like using software programs or following technical processes, without any real risk.

For example, imagine onboarding a new hire who needs to learn a proprietary software system. You might design an interactive simulation that mimics the actual software, complete with clickable buttons, editable text fields, and functional workflows. Employees can practice navigating the interface, entering data, or completing tasks—just as they would on the real system.

Branching role-play scenarios are another type of simulation for practicing problem-solving skills, decision-making, and critical thinking skills.

Advantages of online simulations

• Deliver instant, automated on-screen explanations and feedback during practice tasks to help employees course-correct in real time.
• Create a risk-free learning environment, eliminating potential costs or damages from on-the-job mistakes.
• Empower employees to build confidence before they tackle tasks in the real world.

2. Illustrate physical objects with labeled graphics or 3D digital models

Labeled graphics and 3D images transform static visuals into dynamic learning tools. Labeled graphics allow learners to click on markers to uncover explanations, while 3D or 360° images enable them to explore and interact with objects from multiple angles.

These tools are particularly valuable for technical training. For instance, if your team needs to learn how to operate a new piece of machinery, a 3D model can provide a detailed virtual walkthrough. Add clickable labels to highlight key parts, safety procedures, and maintenance tips.

Or, if you’re training a sales team on a complex product—like industrial equipment or medical devices—you could use a 3D image to showcase technical specifications and features.

Advantages of labeled or 3D graphics

• Engage learners by turning passive visuals into interactive, exploratory experiences.
• Simplify complex concepts by visually breaking them down into manageable, labeled sections.
• Save costs by training employees on virtual versions of tools or products that are expensive or impractical to access physically.

3. Document technical training programs with video or interactive walkthroughs 

Even when hands-on, physical practice is a must, you can enhance in-person technical training effectiveness by supporting it with thoughtfully designed digital resources. These materials can bookend classroom sessions, ensuring employees are better prepared by the learning process going in and have valuable tools to rely on afterward.

For instance, narrated video walkthroughs are an excellent way to introduce employees to key concepts and expectations before they attend on-the-job training. A video might outline equipment basics, safety protocols, or step-by-step instructions for common tasks. This lets employees hit the ground running during in-person sessions.

On the flip side, interactive digital content—like clickable checklists, swipeable process guides, or on-demand video clips—can function as job aids once training is complete. These active learning resources help employees refresh their knowledge or quickly reference critical steps as they apply their skills on the job. 

Advantages of digital walkthroughs

• Maximize the value of in-person hard skills training by reducing time spent on preliminary explanations.
• Provide employees with ongoing access to practical reference materials they can use in real-world scenarios.
• Enhance knowledge retention by reinforcing learning before and after the main training event.

Case study: GP Strategies’ immersive technical training solutions

GP Strategies Corporation is a Learning Technologies Group company that provides talent transformation solutions to over 6,000 businesses across 30 countries. With decades of experience, GP Strategies excels at creating engaging, technically detailed training programs for complex industries. 

Here are two standout examples of GP Strategies’ technical training programs:

• Aviation. For a long-time customer in the aviation industry, GP Strategies developed a simulated cockpit training program. This high-stakes simulation enabled pilots to practice takeoffs, landings, and other critical maneuvers in a risk-free environment.
• Nuclear power. In another project for the nuclear power industry, GP Strategies produced training that included simulations, 2D and 3D videos, and eye-catching animations to make intricate technical concepts accessible. The team also crafted virtual walkthroughs for clients, allowing learners to explore and familiarize themselves with specialized facilities.

Despite the complexity of these industries, GP Strategies consistently achieves exceptional results, earning an average learner satisfaction score of 4.3 out of 5 or higher. Want to learn more about their approach? Read the full case study.

Deliver effective technical training programs online

Hard skills training no longer needs to rely on traditional classroom settings or physical environments. E-learning tools have evolved to meet technical training needs. With features like interactive simulations, 3D visuals, and dynamic video walkthroughs, employees can get the same, hands-on experience via online training.

Ready to transform your employee training methods? Start implementing these techniques today to deliver more impactful hard skills training.