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Articulate Mobile Player Error: Cannot Download Content

Article Last Updated January 24, 2024

This article applies to:

The Articulate Mobile Player app will display this error if it can't access the course files on your server:

Cannot Download Content: Articulate Mobile Player cannot download the content because one or more of the files cannot be found.

This error means one of the following is true:

  • You're not connected to the internet.
  • One or more course files were moved, deleted, or not uploaded to the server.

First, make sure your mobile device is connected to the internet. If you still see the error, upload the published output to your server again.