What is employee training?
Employee training, sometimes referred to as workplace training, is training that helps employees become successful in their current role or prepares them with skills and knowledge for new roles and responsibilities. A variety of types of employee training exist, including customer service training, onboarding programs for new employees, compliance training, soft skills training, diversity training, leadership development programs, and more.
Example: Employee training is a priority at our organization—not just for legal requirements like compliance training, but also for career growth opportunities.
What are the benefits of employee training programs?
An employee training program can have a variety of benefits for both employees and employers beyond the boost in employee performance. Increased employee satisfaction and greater career opportunities make this type of training and development program highly appealing for workers. Employers, meanwhile, may see increased employee retention, greater productivity, reduced on-the-job errors, and a stronger company reputation from strong employee training and development programs.
Strategies for building a successful training program
When training employees, identify knowledge gaps that would make valuable skill-building opportunities for both individual workers and the organization as a whole. Consider a variety of different training formats, including online courses, on-the-job training, and traditional training methods to do justice to your unique workplace setup and employee needs.
Finally, involve your employees in your program development efforts. Solicit feedback about the learning process and make adjustments accordingly to ensure that programs are enticing, add value, and that employees feel empowered in the training process.
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