JindalX Delivers Interactive, Trackable Technical and Compliance Training With Articulate
Improving technical skills and compliance for over 1,500 learners
77%
of e-learning created with Articulate
1,500
learners trained
11,000
course completions from 10 modules
Founded in 1999, JindalX is a global outsourcing and consulting firm specializing in customized business process management solutions. In particular, the firm offers extensive experience delivering solutions for revenue cycle management, customer service, and back-office operations. JindalX is part of the $30 billion O.P. Jindal Group, which helps organizations around the world deliver exceptional customer experiences.
With a focus on innovation, operational efficiency, and customer-centric strategies, JindalX serves a diverse array of industries, including healthcare, finance, retail, data analytics, and telecommunications. The organization supports clients across the globe, including the U.S. and Canada.
The Challenge
JindalX needed an efficient, scalable way to create interactive e-learning
Operating across a myriad of industries, business sectors, and geographies, JindalX has a diverse set of training needs. They find that e-learning is particularly valuable to support their learning and development initiatives in flexible, scalable ways.
In their search for the right e-learning platform, their primary focus was on interactivity to improve knowledge retention and keep learners engaged. However, they also needed a tool that could help them create a large amount of content easily and efficiently—and deliver it seamlessly with their LMS.
The Answer
With Articulate, JindalX created engaging technical and compliance training for 1,500 learners
JindalX found Articulate to be an excellent choice for meeting their needs. “Not only did Articulate meet our expectations for interactivity,” says Rajat Mittal, Assistant General Manager of Learning & Development. “It also offered a variety of pre-built templates and other features to make the course creation process efficient and effortless.”
JindalX primarily relies on Storyline, using the tool to create technical and compliance training across the organization. With Storyline, they are able to incorporate a variety of unique features into their courses that increase user engagement and comprehension, including course navigation aligned with their required SOPs, interactive layers, and the ability to prevent users from skipping content.
“Articulate enables us to create an engaging and interactive learning experience for our users,” says Mittal. “These features have greatly enriched our e-learning offerings, allowing us to deliver high-quality, engaging content across a wide range of training needs.”
In addition to Storyline, JindalX also uses Rise to create behavioral and technical training. “The ability to tailor the content to meet our specific organizational requirements is exceptional,” notes Mittal. “It provides us with the flexibility needed to ensure our workforce, across different geographies, can develop the key skills required for success in multiple domains and roles.”
Unlocking Human Potential
JindalX delivers impactful, trackable, streamlined e-learning with Articulate
Articulate has allowed JindalX to create a large volume of engaging e-learning content for its audience of over 1,500 learners. As of September 2024, 77% of all completed e-learning courses on their LMS are modules they created from scratch with Storyline. JindalX finds that the tool has been particularly valuable for developing technical training, like courses around tool navigation, as well as compliance training, like sexual harassment prevention, security awareness, and refresher training.
But the benefits don’t end there. With just a single click, they find that they can seamlessly integrate output files from Articulate into their LMS, allowing for better tracking and course performance insights.
“Before implementing Articulate, we faced significant challenges in tracking the completion of compliance and functional courses,” says Mittal. “Since adopting Articulate, we have been able to streamline tracking, significantly improving our ability to ensure compliance and skill development.”
JindalX’s top 10 modules alone have contributed to over 11,000 completions, underscoring Articulate’s effectiveness in delivering impactful and engaging training across a variety of critical areas.
With Articulate, JindalX delivers interactive, trackable, and streamlined e-learning for over 1,500 users, improving their ability to ensure compliance and technical skill development.
Loved by customers and industry experts
*Data provided by JindalX, 2024. This content is based on reported experiences from an actual customer and is provided solely for informational and illustrative purposes. In some cases, we have edited and reprinted feedback; however, in such cases, we did so only to shorten the text and not to edit the nature of the feedback provided. For confidentiality purposes, some information has been anonymized. This content is not intended as a promise or guarantee for any use by current or future customers. Results may vary substantially for each customer.
Articulate, Articulate 360, Storyline, and Rise are either registered trademarks or trademarks in the United States and other relevant countries.
You may also like
The Irish Rugby Football Union Onboards Subject Matter Experts 75% Faster with AI Assistant
Learn how the Irish Rugby Football Union uses AI Assistant to empower its subject matter experts and develop courses 75% faster.