Articulate 360 Network Endpoints

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This article lists Articulate 360 apps, services, and network endpoints. The domains listed below must be accessible on port 443 for Articulate 360 apps and services to work properly.

Articulate 360 Applications

These apps are included with your Articulate 360 subscription:

Articulate 360 Services

Articulate 360 services perform the following functions:

Function

Example

Provide access to applications and updates for installation

The Articulate 360 desktop app depends on deployment services to provide updates.

Authenticate users and authorize them to use Articulate 360 applications

Articulate 360 apps use licensing services to confirm that a user is properly licensed to use installed software.

Provide direct access to Articulate 360 features

Downloading of Content Library assets to authoring apps, such as Storyline 360, is provided by content services.

Maintain service reliability and tailor experiences

Anonymized system environment data is collected for internal quality purposes.

How to Enable Articulate 360 Services in Your Network

Secure networks might block Articulate 360 services and prevent your apps from working. We recommend whitelisting the following domains for the best experience. At a minimum, you’ll need to whitelist the highlighted endpoints for your Articulate 360 apps to work properly.

Note: Articulate 360 web apps use bearer-token authentication. This means the authentication token is attached to your account, so your network admin shouldn't modify the authorization header in http requests.

Articulate Domains

articulate.com

This domain provides various services, including help and support information for Articulate 360.

*.articulate.com

We recommend using a wild card (*) to whitelist all articulate.com subdomains. They provide services for Articulate 360 features.

If you need to whitelist specific URLs, grant access to these subdomains, which are required for your Articulate 360 apps to function:

360-review-sockets.articulate.com

api.articulate.com

avatars.articulate.com

cdn.articulate.com

images.articulate.com

ipc.articulate.com

rise.articulate.com

articulateusercontent.com

This domain is required for user-generated content, such as screenshots and reports in Articulate Review.

Amazon S3 Endpoints

articulate-us.s3.amazonaws.com

This Amazon S3 endpoint is required for various Articulate 360 features, including publishing Storyline 360 and Studio 360 courses to Articulate 360 and collecting feedback with Articulate Review.

articulate-us.s3-external-1.amazonaws.com

This Amazon S3 endpoint is required for Content Library templates and characters.

s3.amazonaws.com/articulate-us

This Amazon S3 endpoint provides static content, such as style sheets, for our websites and web apps.

Content Library Assets

cloudfront.net

i.vimeocdn.com

These domains are required for browsing Content Library images and videos in Storyline 360 and Rise. If you have questions about Content Library assets, let us know. We’re happy to help!

Payment Authorization

*.stripe.com

This domain provides authorization of credit card payments for your Articulate 360 subscription.

Analytics and Support

*.google-analytics.com

*.googletagmanager.com

These endpoints help us track how users interact with our web pages and apps so we can continually make our products better.

*.marketo.net

*.mktoresp.com

These endpoints help us to give you the help you need to succeed. For example, they allow us to keep your Articulate 360 onboarding checklist up to date and send follow-up emails with relevant info and tutorials.

*.newrelic.com

*.nr-data.net

These endpoints help us monitor app performance so we know where to make improvements.

*.salesforceliveagent.com

This endpoint powers Live Chat support for Articulate 360 Teams subscribers.

Web Fonts, Graphics, and Icons

*.googleapis.com

*.gstatic.com

*.typekit.net

*.typography.com

These domains let you see the licensed typefaces and images we use on our websites.