Articulate 360: Opt Out of Sending Usage Data to Articulate by Changing Your Privacy Preference

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You can help improve Articulate 360 desktop products by sending usage data to our servers. We analyze feature metrics and error reports from Articulate 360 desktop products as well as device and browser data when learners view published output. If you'd prefer to opt out of these analytics, change the privacy preference in your Articulate 360 desktop app. Here’s how.

  1. Open the Articulate 360 desktop app from your computer’s system tray (by the clock) or the icon on your desktop.
  2. Click the drop-down arrow in the upper right corner of the app and choose Preferences.
  3. Uncheck the Privacy box and click Save.

That’s it! Your Articulate 360 desktop products and the projects you publish from this point forward won’t send usage data to our servers. If you encounter a serious error in an authoring app, you might see an error message asking to share the details with us. You can choose to send or ignore the error.

What data does Articulate collect from published output?

When you enable analytics, we receive the following anonymized data from learners who view a published course.

  • Operating system of the computer or mobile device
  • Web browser and version number
  • Format of the course (HTML5 or Flash)
  • Platform that the course was published for (Web, LMS, etc.)

Can I turn off analytics for individual courses?

Yes. You can share error reports and usage data with us generally and turn them off for individual projects. First, enable analytics in your Articulate 360 desktop app.

  1. Open the Articulate 360 desktop app from your computer’s system tray (by the clock) or the icon on your desktop.
  2. Click the drop-down arrow in the upper right corner of the app and choose Preferences.
  3. Mark the Privacy box and click Save.

Then, follow these steps for each project where you want to turn off analytics.

  1. Publish your project, then open the folder that contains your published output.
  2. Open the following file, depending on your authoring app, and replace suppressAnalytics: false with suppressAnalytics: true. Save and close the file.
    AppFile
    Storyline 360story_html5.html
    Presenter 360presentation_html5.html
    Quizmaker 360quiz_html5.html
    Engage 360interaction_html5.html
  3. If you included Flash output, open the following file in a text editor and replace g_bSuppressAnalytics = false with g_bSuppressAnalytics = true. Save and close the file.
    AppFile
    Storyline 360story_flash.html
    Presenter 360presentation_flash.html
    Quizmaker 360quiz_flash.html
    Engage 360interaction_flash.html
  4. If you published for web distribution, you can skip the remaining steps and upload your published output to a web server. If you published for LMS distribution, open index_lms_html5.html in a text editor and replace suppressAnalytics: false with suppressAnalytics: true. Save and close the file.
  5. If you published for LMS distribution and included Flash output, open the following folder in your published output, then open the specified file in a text editor. Replace (!g_bSuppressAnalytics) with (false), then save and close the file.
    AppFolderFile
    Storyline 360story_contentstory.js
    Presenter 360presentation_contentpresentation.js
    Quizmaker 360quiz_contentquiz.js
    Engage 360interaction_contentinteraction.js