Rise 360: Best Practices for Images, Videos, and Audio

Article Last Updated

This article applies to:

Rise 360 optimizes media for faster downloads without compromising quality by using a mix of industry standards and the latest technologies. So you can use high-quality media in your courses and let Rise 360 do all the work of optimizing them for learners. Here are our recommendations for:


Rise 360 uses cutting-edge image compression that reduces file sizes of your uploaded images with virtually no loss of quality. For this reason, we recommend using high-quality images and letting Rise 360 prepare them for web delivery. For example, compare these before and after images.

Original Image 4.42 MB

Click to enlarge
Rise-Optimized Image 173 KB

Click to enlarge

In addition to using high-quality images, it's a good idea to use images where important details won't be lost if the edges are cropped. Rise 360 courses are fully responsive, so your images may have different dimensions as they adapt to different devices and orientations. For example, compare how this image appears on a tablet in landscape mode and how it appears on a smartphone in portrait mode.

Tablet in Landscape Mode

Phone in Portrait Mode

The maximum file size for each image is 5 GB.

Pro Tip: If you'd like an image to keep its specific file format and not undergo compression, you can opt-out of image optimization on a case-by-case basis. Just add _NOPROCESS_ to the name of your image file. It'll upload and display exactly as you saved it. Keep in mind that file size limits still apply.


We recommend using high-quality videos with a 16:9 aspect ratio for the best results in your published courses.

Rise 360 compresses videos so they have smaller file sizes while maintaining quality, converting videos to H.264 video and AAC audio in MP4 containers.

The maximum file size for each video is 5 GB.


We recommend recording narration directly in Rise 360 or importing high-quality audio files. Rise 360 optimizes them for broadcasting without sacrificing sound quality, maintaining stereo tracks and creating two mono tracks if the original audio is mono. 

The maximum file size for each audio clip is 5 GB.

Mac users, if you have difficulty with audio recording, make sure you're using the latest version of Safari. Previous versions of Safari don't support audio recording. Otherwise, use Google Chrome or Firefox when you need to record narration in Rise 360.