Error 80072EFD When Installing the Articulate 360 Desktop App

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If you see error message 80072EFD when installing the Articulate 360 desktop app, here's how to fix it:

  1. First, if you're using Windows 7, make sure you have Service Pack 1 installed. It's required for Articulate software.
  2. Then, run Windows Update and install all important updates.
  3. Reboot your computer and try to install the Articulate 360 desktop app again.

The steps above should resolve the issue, but if you're still seeing error 80072EFD:

  1. Download and install Visual C++ for Visual Studio 2017. There are two files to install: vc_redist.x64.exe and vc_redist.x86.exe.
  2. Reboot your computer and try to install the Articulate 360 deskop app.

Please let us know if the problem persists.