Storyline 3 FAQs

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Create interactive courses for any device with Articulate Storyline 3. See these FAQs for answers to common questions.

What is Storyline 3?

Storyline 3 is the latest perpetual version of award-winning Storyline. Storyline is the industry’s favorite software for creating custom, interactive courses. It’s simple enough for beginners, yet powerful enough for experts. And it lets you create virtually any interaction you can imagine for every device imaginable, in minutes. With the new perpetual version of Storyline, you’ll be able to deliver more mobile, more accessible courses with enhanced interactivity faster.

How does Storyline 3 compare to older versions of Storyline?

If you’re looking to move from an older version of Storyline to Storyline 3, the things you’ll want to check out are:

Check out this comparison of Storyline 1, 2, and 3 for details.

How does Storyline 3 compare to Storyline 360?

Storyline 360 is part of Articulate 360, which has everything you need for the entire course authoring process. An annual subscription service, it’ll provide you with continuous feature updates to Storyline (unlike Storyline 3). Articulate 360 includes the latest version of Storyline, our new web-based responsive authoring tool called Rise 360, plus all of our other authoring tools. It also includes 4.5+ million course assets, such as templates and stock photos, an easy-to-use project review app, and live online training with industry experts.

Check out this table to see how Storyline 3 compares to Storyline 1, Storyline 2, and Storyline 360. You can try Storyline 360 by signing up for a free trial of Articulate 360.

Is there a free-trial period for Storyline 3?

Yes, there's a 30-day free trial, no credit card required. Storyline 3 is fully functional during the free-trial period. Sign up here to get started.

How much does Storyline 3 cost?

Storyline 3 is $1,398.00 per license for new customers or $699.00 per license for existing customers upgrading from a previous version of Storyline.

Existing customers with unredeemed Platinum Membership Plan upgrades can upgrade to Storyline 3 for free. See if you qualify.

How do I upgrade to Storyline 3?

You can purchase upgrades for Storyline 3 here.

Existing customers with unredeemed Platinum Membership Plan upgrades can upgrade to Storyline 3 for free. See if you qualify.

I used my Platinum Membership Plan for a loyalty discount on Articulate 360. Can I still use it for a free upgrade to Storyline 3?

A Platinum Membership Plan can be used for either a loyalty discount on an Articulate 360 subscription or a free upgrade to Storyline 3, but not both.

The good news is you can still upgrade your Storyline 1 or Storyline 2 license to Storyline 3 at the discounted rate of $699.00.

Are Platinum Membership Plans available for Storyline 3?

We no longer sell Platinum Membership Plans. For continuous feature updates, check out Articulate 360, our annual subscription service that includes the latest version of Storyline, 4.5+ million course assets, such as templates and stock photos, an easy-to-use project review app, and much more.

Can I upgrade from Studio to Storyline 3?

Storyline and Studio are distinct products, so there’s no discounted upgrade path between the two. However, you can import Studio content into Storyline 3, protecting your previous investment in Studio.

Does Storyline 3 come with Articulate Replay?

No. For access to Replay and other screencasting tools, check out Articulate 360, our annual subscription service that includes the latest versions of Storyline, Replay, and much more.

Can I purchase additional characters for Storyline 3?

No. Storyline 3 comes with 40 classic-illustrated characters and one photographic character. If you purchased character packs or bundles in the past, those characters will also work with Storyline 3.

If you want access to our expanding library of more than 100,000 combinations of characters, expressions, and poses, check out Articulate 360. It includes our ever-expanding Content Library 360 and the latest version of Storyline.

Do you offer academic discounts for Storyline 3?

We’re proud to offer discounts to accredited academic organizations and their faculty, staff, and students. Just submit your proof of eligibility—which may include proof of accreditation, your student or faculty ID, and your email address—to biz@articulate.com. If approved, we’ll send you the purchasing instructions.

How do I buy software for my tax-exempt organization?

We can set up a tax-exempt account for your organization. Just send us your tax-exempt certificate and email address.

What is the refund policy for Storyline 3?

We honor a 30-day money-back guarantee for Storyline 3, provided you agree to erase all license information from your computer(s) as instructed by Articulate Customer Support.

Refunds aren’t available after 30 days from the date of purchase.

See our refund policy for more information.

Are Storyline 3 courses compliant with accessibility guidelines?

Yes. See these articles for details:

Are projects created with other versions of Storyline compatible with Storyline 3?

Storyline 1

Storyline 1 projects can be upgraded to Storyline 3, but Storyline 3 projects can’t be opened or edited with Storyline 1.

This article describes changes and improvements you’ll see after upgrading an existing course to Storyline 3.

Storyline 2

Storyline 2 projects can be upgraded to Storyline 3, but Storyline 3 projects can’t be opened or edited with Storyline 2.

This article describes changes and improvements you’ll see after upgrading an existing course to Storyline 3.

Storyline 360

Storyline 360 projects can be opened and edited with Storyline 3 except when they include new features that are exclusive to Storyline 360. Storyline 3 projects can always be opened and edited with Storyline 360.

Can the same project file be opened with Storyline 3 and Storyline 360 interchangeably?

Storyline 3 project files can always be opened with Storyline 360, which is the latest version of Storyline.

Storyline 360 project files can be opened with Storyline 3 if they don't have features that are exclusive to Storyline 360. See this article for details.

Can I import slides from PowerPoint or Articulate Studio into Storyline 3?

Yes. You can import content from PowerPoint/Presenter courses, Quizmaker quizzes, and Engage interactions.

Who owns the copyright to e-learning courses I create with Articulate software?

You own the rights to all content you create. You may post it to any website or LMS, distribute it to any audience, and charge learners a fee to access it.

Free-trial versions of Articulate software are fully functional but shouldn't be used for live production work.

What are the system requirements for Storyline 3?

See this article for Storyline 3 tech specs.

Is there a silent installer for Storyline 3?

You can install Storyline 3 silently from a command prompt or via a batch file. See this article for details.

What is the End-User License Agreement for Storyline 3?

Click here for our complete license agreement.

On how many computers can I install Storyline 3?

Our end-user license agreement entitles a single user to install Articulate software on a maximum of two computers, such as a home computer and a work computer. If you need to install it on additional computers or would like more than one individual to use it, you’ll need to purchase additional licenses.

Can I install Storyline 3 on my Mac?

Mac users can install Storyline 3 in Parallels Desktop, VMware Fusion, or Apple Boot Camp.

See these best practices for using Articulate software in a virtual environment:

Can I continue using my current Storyline 1 or Storyline 2 licenses after upgrading to Storyline 3?

Yes. Storyline 1, Storyline 2, and Storyline 3 can be used by the same named user. Previous versions of Storyline must remain with the Storyline 3 licensee after being upgraded; they can’t be transferred to other users.

Can Storyline 3 be installed on the same computer with other versions of Storyline?

Yes. All versions of Storyline can be used on the same computer at the same time.

Is Storyline 3 available in languages other than English?

Yes, you can localize the Storyline 3 interface in German, French, Spanish, and Chinese.

How can I get customized training for my organization?

Visit our training page and choose custom onsite training or custom web training.

Where can I get help?

We provide free, award-winning support to all of our customers. You get:

See also: Articulate Support Policy

Does Articulate ship installation disks through the mail?

Articulate software is available via electronic (download) delivery. Shipping isn’t available.

You’ll receive an email a few minutes after placing your order with download instructions.

You can download your Articulate software at any time. You’re also welcome to burn a copy of the installation file to a CD or DVD for your own backup purposes.

What is the export classification for Storyline 3?

EAR99