Storyline and Studio: Videos Don't Autoplay in Google Chrome 66 and Later

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Google changed the way videos are handled in Chrome. As a result, videos might not autoplay in Chrome 66 and later. Here's what to do, depending on your version of Storyline or Studio.

Storyline 360 and Studio 360

We added support for Chrome's new behavior to the December 12, 2017 update for Storyline 360 and Studio 360. Install the latest update and republish your course.

Learners using Chrome 66+ now see a play button when they launch or resume a course with a video on the first slide. Clicking the play button starts the course and allows the video to play. Videos on other slides should autoplay as expected.

Storyline 3

We added support for Chrome's new behavior to the May 8, 2018 update for Storyline 3. Install the latest update and republish your course.

Learners using Chrome 66+ now see a play button when they launch or resume a course with a video on the first slide. Clicking the play button starts the course and allows the video to play. Videos on other slides should autoplay as expected.

Storyline 2

We added support for Chrome's new behavior to the May 24, 2018 update for Storyline 2. Install the latest update and republish your course.

Learners using Chrome 66+ now see a play button when they launch or resume a course with a video on the first slide. Clicking the play button starts the course and allows the video to play. Videos on other slides should autoplay as expected.

Studio '13

We added support for Chrome's new behavior to the August 23, 2018 update for Studio '13. Install the latest update and republish your course.

Learners using Chrome 66+ now see a play button when they launch or resume a course with a video on the first slide. Clicking the play button starts the course and allows the video to play. Videos on other slides should autoplay as expected.