A Problem Occurred While Publishing to Articulate Online

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If the date or time on your computer is incorrect, you'll see an error message that says, "A problem occurred while publishing to Articulate Online."

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For security reasons, your computer's date and time must match that of the Articulate Online servers. Fortunately, it's easy to fix. Here's how.

Windows 10

  1. Right-click the clock on your taskbar and choose Adjust date/time.
  2. When your settings appear, turn on the option to Set time automatically or enter the correct date and time manually.
  3. Close the window and republish your course.

Windows 8 and Earlier

  1. Right-click the clock on your taskbar and choose Adjust date/time.
  2. The best option is to select the Internet Time tab, click Change Settings, mark the box to Synchronize with an Internet time server, and click OK.
  3. If synchronizing your computer with a time server isn't possible, select the Date and Time tab, then change the date/time and time zone manually.
  4. Click OK to close the window, then republish your course.