Articulate Mobile Player Error: Cannot Download Content

Article Last Updated

This article applies to:

The Articulate Mobile Player app will display the following error if it can't access course files on your hosting server:

Cannot Download Content:

Articulate Mobile Player cannot download the content because one or more of the files cannot be found.

This error means one of the following is true:

  • You're not connected to the internet.
  • One or more expected files were moved, deleted, or not uploaded to the server.

First, ensure that your mobile device is connected to the internet. If the error persists, upload the published output to the server again.