Presenter '13: Audio Editor Doesn't Save Changes

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This article applies to:

If your changes aren't saved when you close the Audio Editor, it indicates that the Articulate add-in for PowerPoint is disabled. Here's how to fix it:

Note: You must be a computer administrator to perform these steps.

PowerPoint 2010 or Later

  1. Go to the File tab in the upper left corner and click Options.
  2. Select the Add-Ins tab on the left side of the window that opens.
  3. From the Manage drop-down list at the bottom of the screen, select Disabled Items and click Go.
  4. If anything is disabled, select it and click Enable. (Repeat for all items that are disabled.)
  5. Go to the Manage drop-down list again, select COM Add-ins, and click Go.
  6. Make sure Articulate Presenter IPC Handler is checked (selected).

    Tip: If you're using an older version of Articulate Presenter, you may see Articulate Presenter Communicator and Articulate Presenter Ribbon instead. Make sure both boxes are checked.
  7. Click OK.
  8. Restart PowerPoint.

PowerPoint 2007

    1. Click the round Microsoft Office button in the upper left corner and select PowerPoint Options.
    2. Select the Add-ins tab on the left side of the window that opens.
    3. From the Manage drop-down list at the bottom of the screen, select Disabled Items and click Go.
    4. If anything is disabled, select it and click Enable. (Repeat for all items that are disabled.)
    5. Go to the Manage drop-down list again, select COM Add-ins, and click Go.
    6. Make sure Articulate Presenter IPC Handler is checked (selected).

      Tip: If you're using an older version of Articulate Presenter, you may see Articulate Presenter Communicator and Articulate Presenter Ribbon instead. Make sure both boxes are checked.
    7. Click OK.
    8. Restart PowerPoint.