Audio files imported from a network path cause the audio import dialog to hang

Article Last Updated Dec 1, 2015

This article applies to:

If you have audio files (.MP3 or .WAV) on a network drive, accessible via a Universal Naming Convention (UNC) path, you may find that the audio import dialog hangs.

To import your audio files, do either of the following:

  • Move the audio files to a local drive, then import.
  • Map your network drive to a local drive letter.

Once your audio files are accessible via a path that includes a drive letter, the import should work as expected.

Example UNC path:

\\network-server\audiofiles\audio.mp3

Example drive letter path:

N:\audiofiles\audio.mp3