Engage interaction does not display uppercase letters

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If you publish an Engage interaction and it does not display uppercase letters, please follow the steps below to resolve your issue:

  1. Open the Engage Interaction.
  2. Select Interaction Properties. Select Colors and Effects.
  3. Change the Title font to a different font.
  4. Change the Content font to a different font.
  5. Select OK.
  6. Say Yes when prompted to replace all fonts in the interaction.
  7. Repeat steps 3 through 5 to replace the font assignment with the original font.
  8. Save your interaction.
  9. Republish.