Storyline 1 and Storyline 2: Let LMS Learners Know When They Lose Their Internet Connection

Storyline progressively downloads content so learners don't have to wait for courses to buffer. This means that learners who lose their internet connection may not know it right away. This could be problematic when you're tracking learners' progress in an LMS since their results can't be saved without an internet connection.

The good news is Storyline's Flash output lets you notify learners when they lose their internet connection. This gives them the opportunity to re-establish their connection so they won't lose their progress. Here’s how to enable this feature in Storyline 1 and 2.

Note: For this feature to work, your LMS must be programmed to send a value of false to LMSCommit requests when a learner's connection is lost. And it only works with Flash output, not HTML5 output.

1. Publish your course for LMS.
2. When the publish successful dialog appears, click Open.
3. Open the story.html file in a text editor, such as Notepad.
4. Find this line of code:
   var g_bWarnOnCommitFail = false;
   
   And replace it with this code:
   var g_bWarnOnCommitFail = true;
5. Save and close the story.html file.
6. Zip your published output and upload it to your LMS.

This feature warns learners that their data can't be committed to the LMS when they lose their internet connection.