How to quickly resolve random crashing in Quizmaker '09

Article Last Updated Dec 01, 2015

This article applies to:

If your Articulate Quizmaker '09 settings files become corrupt, they can cause the application to crash.  If you find that your Quizmaker '09 application is producing random errors or is crashing, try the following to resolve the issue:

  1. Right-click on the Windows start button and click Explore
  2. Type the following in the address bar and hit return: %appdata%\Articulate
  3. Rename the Shared folder to "Shared_old"
  4. Run the software and confirm the issue was resolved

The above procedure will force Quizmaker ‘09 to re-create the Shared folder on launch, and will reset the application back to its default state.

If the above procedure does not correct this issue, it's possible your installation of the Microsoft .NET Framework 2.0 is damaged, corrupt or missing. Following the directions below will repair your installation of the .NET Framework 2.0 and should correct this issue:

  1. Install the Microsoft .NET Framework 2.0 Service Pack 1
  2. Run Windows Update
  3. Restart your computer
  4. Run the software and confirm the issue was resolved