How to Repair Storyline 1

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This article applies to:

If Articulate Storyline isn't working properly, a simple repair may fix the problem. Follow these steps for your version of Microsoft Windows:

Windows Vista or later

  1. Close Storyline.
  2. Locate your Storyline installation file. If you can't find it, download it again, and save it to your computer. Use the download link in your product confirmation email, or click here.
  3. Right-click the installation file, and select Run as administrator.
  4. Select the option to Reinstall, and follow the prompts to complete the process.
  5. Reboot your computer.

Windows XP or 2003

  1. Close Storyline.
  2. Locate your Storyline installation file. If you can't find it, download it again, and save it to your computer. Use the download link in your product confirmation email, or click here.
  3. Double-click the installation file.
  4. Select the option to Reinstall, and follow the prompts to complete the process.
  5. Reboot your computer.

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