If you delete a label from the scale in a Likert question, you may find that the deleted item doesn't disappear from the slide as expected.
This is a known issue. You can correct it in the following manner:
- Click the Edit Likert button in the Question panel on the right side of the screen to enter form view.
- Click the Scale button in the lower right corner of the window.
- Add the item back to your list of scale labels, and click OK.
- Click the Scale button again.
- Delete the item again, then click any of the other labels.
- Click OK.
- Click Save & Close.