LMS Communication Error When Launching Content in a New Window

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If your learning management system (LMS) automatically launches content in a separate browser window, don't set Articulate Presenter '09 to launch content in a new window. Otherwise, you may encounter an LMS communication error.

To make sure Presenter doesn't launch your course in a new window, do the following:

  1. Go to the Articulate tab on the PowerPoint ribbon, and click Player Templates.
  2. Select the template you want to use from the drop-down list at the bottom of the window.
  3. Select the Other tab on the left side of the window.
  4. Uncheck the box to Launch presentation in new window (creates launch page).
  5. Click Close, and save the changes to your player template when prompted.