LMS Communication Error When Launching Content in a New Window

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If your learning management system (LMS) automatically launches content in a separate browser window, don't set Articulate Storyline to launch content in a new window. Otherwise, you may encounter an LMS communication error.

To make sure Storyline doesn't launch your course in a new window, do the following:

  1. Go to the Home tab, and click Player.
  2. Click Other on the ribbon.
  3. Uncheck the box to Launch player in new window (creates launch page).
  4. Click OK.

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