Logo Doesn't Display in HTML5 Output

Article Last Updated

This article applies to:

You may find that the logo is missing in the HTML5 output of your Articulate Storyline course. You may also see the following error when zipping the published output:

The file 'mobile\logo.jpg' could not be found. Please publish again to recover the missing file.

This issue was corrected in Update 3 for Storyline. To take advantage of the new features and fixes, download and install the latest version of Storyline from the link in your product confirmation email, or get it here.

Installing Update 3 will prevent this issue from occurring in new Storyline projects. To fix this issue in an existing project file, do the following:

  1. Open your project in Storyline.
  2. Go to the Home tab, and click the Player button.
  3. Delete your logo.
  4. Then add the logo back into your course player.
  5. Republish.