If you use Microsoft Lync, be sure to use the version that matches your installation of Microsoft Office. For example, use Lync 2013 with Office 2013.
If you use mismatched versions—e.g., Lync 2010 with Office 2013—PowerPoint add-ins, such as Articulate Presenter, may not work as expected. Symptoms include:
- Quizzes and interactions can't be added. The Quizzes and Interactions window displays "Slide 0" where a quiz or interaction should be.
- Quizzes and interactions that were previously added can't be edited. The placeholder slides are no longer interactive.
- Presenter won't generate *.ppta files to store project-specific information.
If you encounter any of these issues, install the version of Lync that corresponds to your version of Office, then reboot your computer.
If you're not sure which versions you currently have, check the Windows control panel. Lync and Office will be listed alphabetically with the other Microsoft programs installed on your computer.
Tip: Microsoft Lync is now called Skype for Business.