You may find that your animations are not synchronized as expected if all the following criteria are true:
- You attempted to sync the same slide more than once using the Sync Animations tool.
- You did not click the Save & Close button in the Sync Animations tool between attempts.
- You used the Play button in the Sync Animations tool to preview the slide.
This is a known issue. You can avoid this issue in either of the following ways:
- Click the Save & Close button after each attempt to sync the animations for the same slide.
- Do not use the Play button to preview your animations.