You may find that emailed results and printed results from a Quizmaker '09 quiz include only the last statement from Likert Scale questions.
This issue was addressed in Quizmaker '09 Update 6. You can update to the latest release by using the download link provided in your original activation email. You can also download the installer here. After updating, you can confirm you’re using this version by going to Quizmaker -> Help -> About Articulate Quizmaker ‘09. Please note that Update 6 is not currently available via Help -> Check for Updates.