If a hyperlink in your Articulate Presenter '09 course isn't working as expected, make sure it's configured with supported hyperlink options.
Supported hyperlink options
- First slide
- Last slide
- Next slide
- Previous slide
- Slide title
- E-mail address
- Web page
Unsupported hyperlink options
- Custom shows
- Create new document
- Hyperlinks applied to SmartArt Graphics
- Hyperlinks in a table
Hyperlinking to a file
Hyperlinking to a file isn't officially supported. The best and most secure option is to upload the file to a web server, then hyperlink to its URL. That being said, here's an unsupported method for hyperlinking to a local file:
- Right-click the text or object in PowerPoint you want to hyperlink, and select Hyperlink.
- Select Exisiting File or Web Page.
- Type the name of the file into the Address field, including its file extension. It's case-sensitive, so be sure to type the file name exactly. (Note: You can't browse for the file.)
- Publish your presentation.
- Open the folder that contains your published output.
- Place a copy of the file to which you linked in the root folder of your published output (where the player.html file resides).
Tip: If you're hosting content in Articulate Online, you'll need to publish for manual upload, add the hyperlinked file to the published output, then manually upload it to Articulate Online. Please note that we don't officially support modifying the published output in this manner.
Hyperlinking to another slide in the same presentation
When you hyperlink to a "place in this document," bear in mind the following restrictions:
- Slides that are hidden in PowerPoint won't display in your published output. Hyperlinks that jump to hidden slides won't work.
- Custom shows aren't supported.
- Hyperlinking to a slide whose title contains commas won't work. Remove the commas from the title of the slide, then reapply the hyperlink.
Viewing a presentation that contains hyperlinks
Hyperlinks may not work as expected when previewing. To test hyperlinks, publish your presentation and upload it to a web server or LMS. Otherwise, local security restrictions may prevent your hyperlinks from working properly.
Hyperlinks to Word and Excel may not work in Internet Explorer
You may find that hyperlinks to Microsoft Word documents and Microsoft Excel spreadsheets in your published presentations don't work in Internet Explorer. This is a known issue related to security restrictions in Internet Explorer. Use one of the following methods to avoid these restrictions:
- Convert the Microsoft Office document to PDF, and link to the PDF file instead.
- Link to a web page from your presentation, then link to the Microsoft Office document from the web page.