You may find that Sync Animations doesn't work as expected if all the following criteria are true:
- Your user account on the local computer is restricted.
- Articulate Presenter and Adobe Presenter are both installed.
- Adobe Presenter was installed first.
You can correct this issue. Here's how:
- Uninstall Articulate Presenter and Adobe Presenter via the Control Panel.
- Reboot your computer.
- Install Articulate Presenter first. (It must be installed with administrative privileges.)
- Then install Adobe Presenter.