Thumbnail images and branching options are missing in Slide Properties

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If you find that the slide thumbnail images and branching options are missing in Slide Properties, it indicates that your user account on the computer does not have the appropriate security permissions to write to the following directory:

%temp%\articulate

You can correct this by uninstalling Articulate Studio '09.  Then reinstall Articulate Studio '09 with administrative privileges.  You may need the assistance of your IT staff.