When you upgrade Microsoft Windows from one major version to another—such as Windows 7 to Windows 8—and launch Articulate Storyline, you may see this error message:
Here's how to correct it:
- Close Storyline.
- Go to the Start menu and locate your Storyline app.
- Right-click Storyline and select Run as administrator.
- User Account Control may ask, "Do you want to allow the following program to make changes to this computer?" Click Yes.
- If the activation wizard appears, follow these instructions. Otherwise, Storyline is ready for use.
You only need to perform these steps one time to fix the issue after upgrading Windows.