Using Keyboard Shortcuts

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This article applies to:

Engage ’09 provides keyboard shortcuts for both interaction authors and for users viewing the published output.

Keyboard shortcuts for authors:

  • F1: View Engage ’09 help documentation
  • F7: Run spell check
  • F10: Publish interaction
  • F11: Preview current step, event, or segment
  • F12: Preview the entire interaction
  • Ctrl-N: Create a new interaction
  • Ctrl-O: Open an existing interaction
  • Ctrl-S: Save interaction
  • Ctrl-Z: Undo
  • Ctrl-Y: Redo
  • Ctrl-Page Up/Page Down: Navigate between the steps, events, or segments in edit mode
  • Alt-Enter: Open the Interaction Properties dialog

Keyboard shortcuts for users:

  • Left/Right arrows and Page Up / Page Down: Left, right, page up, and page down to previous and next steps, events, or segments
  • M: Mute volume
  • +: Volume up
  • -: Volume down