When you upgrade to Windows 8.1 and launch Articulate Video Encoder '09, you'll see the following error message:
This is a known issue. Here's how to correct it:
- Close Video Encoder.
- Go to the Start menu, and search for Articulate Video Encoder.
- Right-click Articulate Video Encoder and select Run as administrator.
- You may be prompted by User Account Control with the following message: "Do you want to allow the following program to make changes to this computer?" Program name: Articulate Video Encoder. Click Yes.
- Video Encoder will launch and prompt you to activate your software.