Articulate Online Support Directory
Browse all Articulate Online articles (Last Updated May 20, 2019)
- "Page Not Available" Error when Running a Built-In Report
- "Page Not Available" Error when Running a Custom Answer Report
- "Unable to connect to the server" error in HTML5 content hosted in Articulate Online
- A Problem Occurred While Publishing to Articulate Online
- Add a custom logo to your Articulate Online login page
- Add new users in Articulate Online
- Adding and Removing Administrators in Articulate Online Standard, Pro, and Premium Plans
- Allow a user to change their e-mail address
- Ampersand in Player Text Labels Can Cause Reporting Issues in Articulate Online
- Answer Breakdown report may not include Likert survey questions
- Articulate Online Billing
- Articulate Online billing begins at point of purchase
- Articulate Online content isn't tracking via the Articulate Mobile Player
- Articulate Online Content Items Can't Be Downloaded or Reverse-Engineered
- Articulate Online FAQs
- Articulate Online Flash Content Is Supported in Microsoft Edge
- Articulate Online group limit
- Articulate Online interface localization
- Articulate Online Isn't Sending Email
- Articulate Online payment methods
- Articulate Online PDF tutorials
- Articulate Online plan renewal
- Articulate Online Pricing
- Articulate Online Report: See When Users Last Logged In
- Articulate Online Report: See Who Hasn't Viewed a Particular Course
- Articulate Online Reports
- Articulate Online System Requirements for an Administrator or Publisher
- Articulate Online Terms of Service
- Articulate Online URLs should not include periods
- Articulate Online Version History
- Articulate Online: System Requirements
- Articulate Online: Technical Support
- Articulate Online: User Receives an Incomplete Status or No Attempt Is Recorded
- Articulate Online: Using a Guestbook with Multiple Users on the Same Computer
- Articulate Presenter '13 Answers Are Missing from Articulate Online Reports
- Articulate Storyline Survey Responses Don't Get Recorded in HTML5 Output
- Articulate Studio '09 content doesn't track in Articulate Online when viewed in Internet Explorer 10
- Attempt Detail report displays "Page Not Available"
- Attempt detail report shows no answers, but does show score for an attempt
- Bulk import fails in Articulate Online
- Bulk import users into Articulate Online
- Bulk update users in Articulate Online
- Can't Launch a Course in a New Window When the Guestbook Is Enabled
- Cannot View Content Items When You Log into Articulate Online
- Change the name of a content item in Articulate Online
- Change your Articulate Online account name
- Change your Articulate Online account URL
- Changing the Administrator in an Articulate Online Basic Plan
- Collect viewer information using the Guestbook feature of Articulate Online
- Course sequencing in Articulate Online
- Definitions of Articulate Online Statuses
- Disable home reports
- Disable the Articulate Online banner
- Duplicate content titles in Articulate Online
- Email Addresses for Sending and Replying to Articulate Online Messages
- Enable the Articulate Online API
- Error: "String or binary data would be truncated"
- Export Articulate Online reports to XML when data includes commas
- Exported PDF Report is Cut Off
- File size limit when publishing or uploading to Articulate Online
- Guestbook field names should contain 105 characters or fewer for reporting purposes
- Hide the option for users to change their email address or password
- History report does not display Date / Time or Duration when exported to CSV or XML
- How Duration Is Reported
- How to Cancel Your Articulate Online Account
- How to Downgrade Articulate Online
- How to Publish to Articulate Online
- How to Remove Sincerely Text from Articulate Online Notification Emails
- How to Reset Your Articulate Online Password
- How to Restrict Who Can View Content in Articulate Online
- How to Suspend an Articulate Online Account
- How to Use the Articulate Online API
- How to view CSV reports with non-western text in Microsoft Excel
- HTML5 content viewed on iPad is marked incomplete in Articulate Online
- Including full user profile information in exported CSV/XML reports
- Invalid Username or Password when connecting to Articulate Online API
- Invite someone to view content in Articulate Online
- Manually Upload Content to Articulate Online
- Offline Viewing Isn't Available for Articulate Online Content
- Organize content in the User Portal with tags
- Overwriting a content item when you publish to Articulate Online
- Port and domain requirements for publishing to Articulate Online
- Publishing for Manual Upload to Articulate Online
- Purchasing an Articulate Online Plan
- Question Bank Responses Don't Get Reported to Articulate Online in HTML5 Output
- Questions and Answers Missing From Attempt Detail Report
- Quiz branching may cause an Incomplete status in Articulate Online
- Report exported as PDF cuts off long question text
- Run a report on content you deleted
- Score for Storyline course in Articulate Online is 100%, but status is Failed
- Special characters in survey answers display as HTML Unicode in Articulate Online reports
- Special characters should not be used in content titles
- Supported Content in Articulate Online
- Tracking data is permanently erased for deleted users
- Unable to add a publisher
- Unable to Connect to Articulate Online
- Unable to login to Articulate Online
- Unable to login users using API AutoLoginRequest
- Unable to view content in Articulate Online
- Updating content in Articulate Online
- Updating the credit card information on your Articulate Online account
- Upgrading your Articulate Online plan
- Upgrading your Articulate Online plan does not affect your existing account
- User Portal Overview
- User roles in Articulate Online
- User score is not 100% but it appears all questions answered correctly
- Using tags in Articulate Online
- Viewing and Tracking Articulate Engage Content in Articulate Online
- Viewing and Tracking Articulate Presenter Content in Articulate Online
- Viewing and Tracking Articulate Quizmaker Content in Articulate Online
- Viewing and Tracking Articulate Storyline 1 Content in Articulate Online
- Viewing and Tracking Articulate Storyline 2 Content in Articulate Online
- Viewing and Tracking Engage 360 Interactions in Articulate Online
- Viewing and Tracking Presenter 360 Courses in Articulate Online
- Viewing and Tracking Quizmaker 360 Quizzes in Articulate Online
- Viewing and Tracking Storyline 3 Courses in Articulate Online
- Viewing and Tracking Storyline 360 Courses in Articulate Online