Storyline 2 Support Directory
Browse all Storyline 2 articles (Last Updated Jun 02, 2023)
- Articulate Content Is Compliant with AICC Level 1
- Articulate Mobile Player Content Won't Load in iOS 8
- Articulate Mobile Player Error: Cannot Download Content
- Articulate Online Shut Down December 31, 2021
- Articulate Storyline Can't Be Shipped Through the Mail
- Articulate Storyline Export Classification
- Articulate Storyline: Can't Insert a Lengthy Screen Recording
- Articulate Updater: How to Mass Update Published Courses
- Attachments Won't Open
- Character Pack FAQs
- Comparing Articulate Storyline 1 and Articulate Storyline 2
- Comparing Articulate Storyline 2 and Articulate Studio '13
- Disable the Resume Prompt in Articulate Engage Before Importing Interactions into Articulate Storyline
- Drag-and-Drop Interactions Aren't Compliant with Section 508 Accessibility Guidelines
- Embedded Video Doesn't Play on an iPhone
- Google Chrome Versions 55 and Later Let You Download Videos in HTML5 Output
- How PowerPoint Equations Are Imported into Articulate Storyline
- How to Determine Which Version of iOS You Have
- How to Enable Tab-Key Navigation on a Mac
- How to Find Your Articulate Serial Numbers
- How to Find Your Microsoft Office Version Details
- How to Install and Update Storyline 2
- How to Track Articulate Content in Adobe Connect
- How to Transfer Articulate Storyline Software from One Computer to Another
- How to Turn User Account Control On or Off in Windows 10 and later
- How to Turn User Account Control On/Off in Windows 8
- How to Uninstall Character Packs and Bundles
- How to Upload Published Content to a Server
- Legacy Apps: "Unable to Connect to Server" When Launching Tin Can API Content at SCORM Cloud
- Legacy Apps: Articulate Mobile Player Loading Animation Stops Spinning
- Legacy Apps: Articulate Software Must Be Installed by an Administrator but Activated by the End User
- Legacy Apps: Convert File Window Interrupts Publishing to Microsoft Word
- Legacy Apps: Drop-Down Menus Open to the Left in Windows 8
- Legacy Apps: How to Bulk Import Content into the Articulate Mobile Player App
- Legacy Apps: How to embed a word search puzzle
- Legacy Apps: How to Embed Articulate Content in Joomla
- Legacy Apps: How to Install Character Packs and Bundles
- Legacy Apps: How to Use the Articulate Updater for Chrome
- Legacy Apps: How to View Content in the Articulate Mobile Player App and Track It in a Moodle LMS
- Legacy Apps: HTML5 Output Doesn't Support Gestures
- Legacy Apps: Hyperlinks Open in Internet Explorer When Content Is Published for CD
- Legacy Apps: LMS Tracking Issues with Internet Explorer 9
- Legacy Apps: Meta Language Attribute Isn't Specified
- Legacy Apps: Moodle Content Times Out in Internet Explorer
- Legacy Apps: Preview Isn't Working in Articulate Software with Flash Player 20.0.0.267 Installed
- Legacy Apps: Printed Results Only Show Questions Answered After Resuming a Quiz
- Legacy Apps: Published Content Is Misaligned or Truncated in an iFrame
- Legacy Apps: Publishing to Microsoft Word Completes Without Creating a Word Document
- Legacy Apps: Restricted YouTube Videos Won't Play
- Legacy Apps: SCORM 1.2 Content Doesn't Register Completion When Viewed on a NetKey Kiosk
- Legacy Apps: SCORM Cloud Shows a Parser Warning for SCORM 2004 Content
- Legacy Apps: Some Videos Can't Be Edited
- Legacy Apps: Text Is Cut Off or Truncated in HTML5 Content
- Legacy Apps: Unable to Import FLV Video
- Legacy Apps: Viewing Content on Blackberry Devices Isn't Supported
- Legacy Apps: Volume Slider Doesn't Work on Video Content in Mobile Safari
- Legacy Apps: Web Objects Must Use Absolute URLs
- Line Widths Are Different After Importing PowerPoint Content into Articulate Storyline
- LMS Error: The Manifest Cannot Be Found
- MP4 Videos Require a MIME Type on Your Server to Play Properly
- Old Version of Content Is Displayed After Updating Published Files
- Perpetual Versions of Storyline Don't Publish to a Single Video File
- Prev and Next Buttons Show During Quiz Review
- Project Files Open in the Latest Version of Storyline by Default
- SharePoint Online Won't Play Articulate Published Content
- Storyline 1 and 2: "Could Not Load the File...Preview\Story_Content\Data.xml" Error
- Storyline 1 and 2: "Unable to Connect to the Server" Error When Viewing Tin Can API Content
- Storyline 1 and 2: Adjusting Brightness and Contrast for a Video also Affects the Video’s Logo
- Storyline 1 and 2: Audio Isn't Included in Step-by-Step Screen Recordings
- Storyline 1 and 2: Can't Navigate Past a Web Object in the Articulate Mobile Player
- Storyline 1 and 2: Content Works Locally but Doesn't Load When It's Online
- Storyline 1 and 2: Don't Group Buttons, Check Boxes, or Radio Buttons Together
- Storyline 1 and 2: Duration Only Displays in the Articulate Mobile Player
- Storyline 1 and 2: Essay Response Doesn't Have Line Breaks in Printed Results
- Storyline 1 and 2: How to Create Closed Captions
- Storyline 1 and 2: How to Embed Published Content in a Web Page
- Storyline 1 and 2: How to Show the Retry Quiz Button Only When Learners Fail
- Storyline 1 and 2: How to Transfer Character Packs from One Computer to Another
- Storyline 1 and 2: Invisible Shapes in PowerPoint Get Imported into Articulate Storyline
- Storyline 1 and 2: Published Course Doesn't Play Properly When Viewed Locally on a Mac
- Storyline 1 and 2: Publishing to Microsoft Word Ends Unexpectedly
- Storyline 1 and 2: Single-Click and Double-Click Triggers on the Same Object Execute at the Same Time
- Storyline 1 and 2: Text Copied and Pasted into Buttons Doesn't Display as Expected
- Storyline 1 and 2: Text Is Pixelated in the Articulate Storyline Authoring Environment
- Storyline 1 and 2: The Close Button for Lightbox Slides Can't Be Modified
- Storyline 1 and 2: Video or Flash Placeholder Image Is White, Black, or Transparent
- Storyline 1 and 2: Viewing Content on iPod Touch Isn't Supported
- Storyline 1 and Storyline 2: Let LMS Learners Know When They Lose Their Internet Connection
- Storyline 2 and Studio '13: How to Use Scrolling Panels on Touchscreen Devices
- Storyline 2 and Studio '13: Microsoft Edge Is No Longer Supported
- Storyline 2 and Studio '13: Print Results Feature Doesn't Work
- Storyline 2 Backward Compatibility
- Storyline 2 DPI Support
- Storyline and Studio: AICC Content Won't Track or Resume in a Cross-Domain Environment
- Storyline and Studio: Audio Is Distorted on Some iPads and iPhones
- Storyline and Studio: Audio Might Not Play in Google Chrome
- Storyline and Studio: Course Doesn't Resume as Expected After Meeting the Completion Requirement
- Storyline and Studio: Custom True/False Answers Always Report to Your LMS as False
- Storyline and Studio: How to Avoid Scrollbars and Margins in Web Objects
- Storyline and Studio: How to Create Certificates by Customizing the Report.html File
- Storyline and Studio: How to Enable LMS Debug Mode
- Storyline and Studio: How to Make YouTube Videos Play Inline on iPhones Running iOS 10 and Later
- Storyline and Studio: How to Report Completion and Success Statuses to an LMS
- Storyline and Studio: Issues with Imported Audio
- Storyline and Studio: Media Doesn't Autoplay in Safari
- Storyline and Studio: Media Doesn't Autoplay When Slides Advance Automatically
- Storyline and Studio: Non-English Characters in Quizzes Are Replaced by Underscores When Reported to an LMS
- Storyline and Studio: Player Properties Aren't Saved When You Click the X to Close the Window
- Storyline and Studio: Score Doesn't Update When Retaking a Course
- Storyline and Studio: Uploading a Fireball Log to Articulate Support
- Storyline and Studio: Use XLIFF Translation If Your Project Has Lists or Custom Paragraph Spacing
- Storyline and Studio: Video Plays Full Screen in HTML5 Output on iPhones
- Storyline and Studio: Videos Don't Autoplay in Google Chrome
- Storyline and Studio: Videos Don't Play in Published Content
- Storyline and Studio: What to Do When a Video Won't Play Until It Fully Downloads
- Storyline Doesn't Include an Email Results Feature
- Storyline Is SCORM Conformant
- Storyline Isn't Supported in Client-Server Environments
- Storyline Licenses Can't Be Transferred to Different Users
- Storyline Sends This Quiz Data to an LMS
- Storyline Supports All Languages and Scripts in Published Output
- Storyline: A Web Object Is Missing from Published Output
- Storyline: A Yellow Accessibility Box Appears When Pressing the Tab Key in a Course
- Storyline: Accessing System Variables in JavaScript Triggers
- Storyline: Between Operator for Trigger Conditions Includes Your Starting and Ending Values
- Storyline: Click-and-Drag Actions in Step-by-Step Screen Recordings Aren't Interactive
- Storyline: Couldn’t Find Quizmaker Project File or Engage Interaction
- Storyline: Create, Edit, and Publish Courses on Your Local Hard Drive
- Storyline: Email Trigger Doesn't Work as Expected
- Storyline: Exceeding SCORM Suspend Data Limits
- Storyline: How Course Content Is Preloaded
- Storyline: How the Enter Key Behaves in Data-Entry Fields
- Storyline: How to Add a Keyboard Input Language in Microsoft Windows
- Storyline: How to Change the Default Theme for New Projects
- Storyline: How to Change the Order of Scenes in Story View
- Storyline: How to Create a Chromeless Player
- Storyline: How to Find Your Serial Number
- Storyline: How to Hide Sensitive Information in Screen Recordings
- Storyline: How to Link to a Resource in the Course Player
- Storyline: How to Split One Audio File Across Multiple Slides
- Storyline: How to Test AICC Courses in SCORM Cloud
- Storyline: JAWS Screen Reader Adds 'Graphic' or 'Button' to Object Descriptions
- Storyline: No Audio Waveform in the Timeline for Triggered Audio Clips
- Storyline: Non-English Characters in Course Title Display as Question Marks in LMS
- Storyline: Only One Media File at a Time Plays in Safari and Chrome on Apple iOS Devices
- Storyline: PowerPoint Animation Sound Effects Aren't Supported
- Storyline: PowerPoint Slide Numbers Aren't Supported
- Storyline: Recommended Workflow for Collaborative Network Environments
- Storyline: Recording Screencasts on Touchscreen Devices
- Storyline: Result Slides Won't Display in the Menu
- Storyline: RTMP Streaming Isn't Supported
- Storyline: Screencast Captions Don't Include Details When Recording Google Chrome
- Storyline: Slide Layers Use the Feedback Master Blank Layout by Default
- Storyline: Some Key-Press Triggers Might Trigger Browser Actions
- Storyline: Step-by-Step Screen Recordings Might Not Show Command Prompt Details
- Storyline: Suspend Data Isn't Human-Readable
- Storyline: Text-Entry Box Is Misplaced or Wrong Size in Screen Recording
- Storyline: The Activation Code You Entered Is Invalid
- Storyline: The Option for Uncompressed Video Is Grayed Out
- Storyline: Tips for Reducing Slide Duration Via the Timeline
- Storyline: Track Multiple SCOs in the Same Course
- Storyline: Triggers That Occur When the Timeline of an Object Starts or Ends May Not Work
- Storyline: Videos Progressively Download for Immediate Playback
- Storyline: Web Objects with jQuery (JavaScript) Don't Work in Internet Explorer
- Storyline: Word, Excel, or PowerPoint Attachment Changes to a Zip File
- The Articulate Mobile Player App Is Locked at 4:3 Aspect Ratio
- Tin Can API Versus Experience API
- Troubleshooting LMS Issues
- Using Articulate Software on a Mac with Parallels Desktop
- Using Articulate Software on a Mac with VMware Fusion
- Using Storyline on a Mac
- You Must Reactivate Articulate Perpetual Apps After Installing Software Updates