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Storyline and Studio: How to Enable LMS Debug Mode

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This article applies to:

Storyline 360, Storyline 3, Studio 360

Need to troubleshoot an issue with a Storyline or Studio course in your LMS? Enable debug mode in your course to see all the communication between your content and the LMS. Here's how.

SCORM, AICC, and cmi5

  1. Publish your course for LMS distribution, then click Open Folder on the Publish Successful window.
  2. Open the lms folder in your published output.
  3. You'll see either a scormdriver.js file or a Configuration.js file, depending on the authoring app you used and the publishing format you chose. Open the file in a text editor, such as Notepad.
  4. Find this line of text: SHOW_DEBUG_ON_LAUNCH = false;
  5. And change it to: SHOW_DEBUG_ON_LAUNCH = true;
  6. Save and close the file.
  7. Return to the Publish Successful window and click Zip, then upload the zip file to your LMS for testing.
  8. Launch the course from your LMS and reproduce the issue you're troubleshooting. The course will open in one window, and the debug log will open in another.
  9. When you're done testing, copy and paste the text from the debug window into a document for your LMS administrator to investigate.

xAPI (Tin Can API)

Need to investigate a problem with a Storyline 360 course in your LMS, LRS, or both? The easy-to-use xAPI debug tool can help! Note that it's only available in the November 2021 update and later.

  1. Publish your Storyline 360 course for LMS/LRS.
  2. When the publishing process is complete, select Open to view the files Storyline 360 just created. There will be multiple files and folders for a published course.
  3. If you're publishing for both LMS/LRS or standalone LMS, open the index_lms.html file in a text editor, such as Notepad. If you're publishing only for LRS, open the story.html file.
  4. Find this line of text: HAS_SLIDE: true,
  5. And right below it, enter the following line of text: launchDebug: true,
  6. Save and close the index_lms.html or story.html file.
  7. Zip the files for your modified Storyline 360 course and upload the zip file to your LMS/LRS. (Don't zip the folder that contains your course, just the course files.)
  8. Launch the course from your LMS/LRS and reproduce the issue you're troubleshooting. The course will open in one window, while the debug tool will open in another.
  9. When you're done, click the cloud icon at the bottom right of the debug tool. This exports the xAPI statements into a JSON document that you can share with your LMS/LRS admin.