Boost product adoption with effective customer training
Improve your customer’s experience with engaging product training.
Discover why customers built 2 million+ product training courses with Articulate 360
Ineffective customer training decreases product adoption
When businesses don’t deliver effective customer training, they miss opportunities to increase product adoption and improve customer retention. In fact, one study found that after training, 56 percent of customers used more product features and 68 percent used products more frequently.
Yet it’s difficult to create and update engaging, user-friendly customer training in the midst of frequent product updates.
Build customer training that supports product adoption
Keep customers motivated, engaged, and using your products to their full potential with delightful, interactive product training.
Articulate 360, now with AI Assistant, makes it easy to generate engaging customer training from product-specific material. Collaborate with product experts within the Articulate 360 platform and dramatically reduce the time it takes to create and update customer training whenever there’s a product update.
Use the intuitive Articulate 360 platform to create everything from interactive microlearning on a single feature to rich, multimedia tours of your products that include custom interactivity, software simulations, and screencasts.
Simple, fast, and effective customer training with Articulate 360
Intuitive authoring
Intuitive UI and integrated AI Assistant make it easy for anyone to create sales training
Engaging learner experiences
Design product content built for quick consumption and deep learning.
Integrated collaboration
Invite product experts to give speedy feedback on product training right within Articulate 360
Deliver to any platform
Publish product training to your website or through our integrated delivery platform, Reach 360.
We regularly release new features in our Tamr Cloud SaaS platform, and it’s simple to keep customer training courses up-to-date with Articulate 360.
See what makes Articulate the leader
Experience what makes Articulate 360 the #1 e-learning creation platform
Supercharged with AI
Prompt AI Assistant to generate and optimize content from your product materials, and transform static product content into interactive lessons
Intuitive for everyone
Designed so everyone—including your marketing and product teams—can develop effective customer training
Accessibility-focused
Built with features to support your customers’ learning, including screen reader support and keyboard navigation tools
E-Learning Heroes
Join E-Learning Heroes, a thriving community of 1.4 million e-learning pros, for support, inspiration, and hundreds of free templates and downloads
Software company streamlines authoring while also achieving a 67% customer course completion rate
Gainsight helps success, product, and community engagement teams create customer-facing training. After moving from a competing course authoring platform to Articulate 360, Gainsight’s instructional designers saved a significant amount of time when creating and updating courses for quarterly product releases.
The move to Articulate 360 also dramatically boosted training results. Gainsight improved completion rates by 67 percent and saw a 56 percent increase in the number of learners returning to their customer-facing learning management system.
Learn more about Articulate 360
Discover why more than 2 million product training courses have been created on our platform
Explore additional use cases for powerful workplace learning
Onboarding training
Set employees up for success and increase retention with engaging onboarding training
Compliance training
Mitigate risks of non-compliance by keeping teams up to date with the latest regulations
Soft skills training
Create effective training to boost soft skills that improve communication, teamwork, and productivity
Sales training
Increase revenue with effective training designed to improve sales performance