Articulate Anti-Spam Policy

Articulate has a no-tolerance spam policy. Your account will be terminated immediately if you send spam.

What is spam?

Spam is unsolicited email also known as junk mail or UCE (Unsolicited Commercial Email). If you send any email in bulk (to more than a handful of recipients) to recipients who have not requested to receive it, it will be considered spam, regardless of the contents of the email. By sending email only to those who have requested to receive it, you are following accepted permission-based email guidelines.

Is there a law restricting spam?

Yes, there are numerous laws restricting spam, including the United States CAN-SPAM Act, the Austrialian Spam Act of 2003, and other laws that may apply to your country, province, or state. For more information, please visit Spam Laws.

What tests can I apply to ensure I’m not sending spam?

  • Are you importing a purchased list of any kind?
  • Are you sending to non-specific addresses such as: sales@domain.com, business@domain.com, webmaster@domain.com, info@domain.com, or other general addresses?
  • Do you have any abuse@, postmaster@, or hostmaster@ domains on your list?
  • Are you sending to distribution lists or mailing lists that send indirectly to a variety of email addresses?
  • Are you emailing anyone who has not explicitly agreed to join your mailing list?
  • Does your email’s subject line contain false or misleading information?

If you have answered yes to any of the above questions, you may be labeled a spammer.

For more information visit the Coalition Against Unsolicited Email or contact Articulate customer support.