Rise 360 Accessibility Conformance Report

Web Content Accessibility Guidelines 2.0

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Web Content Accessibility Guidelines 2.1

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Web Content Accessibility Guidelines 2.2

Level A (Yes)
Level AA (Yes)
Level AAA (Yes)

Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018

Yes

EN 301 549 Accessibility requirements for ICT products and services - V3.1.1 (2019-11)  AND EN 301 549 Accessibility requirements for ICT products and services - V3.2.1 (2021-03)

Yes

1.1.1 Non-text Content (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.1.1 (Web)
• 10.1.1.1 (Non-web document)
• 11.1.1.1.1 (Open Functionality Software)
• 11.1.1.1.2 (Closed Functionality Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Give learners text-based alternatives for non-text content. Use alt text to describe images. Use text blocks or interactive markers to provide expanded descriptions for complex images, such as charts and maps. For audio and video blocks, use the caption field to describe the purpose of the media.

1.2.1 Audio-only and Video-only (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.1 (Web)
• 10.1.2.1 (Non-web document)
• 11.1.2.1.1 (Open Functionality Software)
• 11.1.2.1.2.1 and 11.1.2.1.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Give learners text-based alternatives for audio-only and video-only content.

For audio, use a text block or an accordion interaction with a single tab to display a transcript. If the transcript is short, you can even use the caption field for the audio block.

For videos that don't have narration, you can offer a text description of what happens in the video. Use a text block or the caption field. You also have the option of using an audio block to narrate the video.

1.2.2 Captions (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.2 (Web)
• 10.1.2.2 (Non-web document)
• 11.1.2.2 (Open Functionality Software)
• 11.1.2.2 (Closed Software) 
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) 
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

1.2.3 Audio Description or Media Alternative (Prerecorded) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.2.3 (Web)
• 10.1.2.3 (Non-web document)
• 11.1.2.3.1 (Open Functionality Software)
• 11.1.2.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) 
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Give learners a separate audio track or a detailed text-based alternative to describe video content that can't be heard in the audio—e.g., on-screen text, character actions, and scene changes.

1.3.1 Info and Relationships (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.1 (Web)
• 10.1.3.1 (Non-web document)
• 11.1.3.1.1 (Open Functionality Software)
• 11.1.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 output is semantically formatted for easy screen reader navigation.

1.3.2 Meaningful Sequence (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.2 (Web)
• 10.1.3.2 (Non-web document)
• 11.1.3.2.1 (Open Functionality Software)
• 11.1.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially Supports

Rise 360 follows a logical navigation order for all content, except matching drag-and-drop questions and microlearning stepped navigation on mobile.

1.3.3 Sensory Characteristics (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.3.3 (Web)
• 10.1.3.3 (Non-web document)
• 11.1.3.3 (Open Functionality Software)
• 11.1.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially Supports

Provide text-based instructions for content that can only be understood by shape, size, visual location, orientation, or sound.

Matching drag-and-drop questions and sorting activities aren't fully accessible yet.

1.4.1 Use of Color (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.1 (Web)
• 10.1.4.1 (Non-web document)
• 11.1.4.1 (Open Functionality Software)
• 11.1.4.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Provide alternatives when color is used to convey important information or instructions. Learners with color blindness might not see the differences in your color choices. Here are a couple of ways to meet this criterion:

• Use a 3:1 contrast ratio between clickable text and static text so learners can tell the difference.
• Use patterns, textures, or text to make different areas of an image stand out. For example, use different patterns or textures for each product on a chart. Or, add on-screen text to identify colors when asking learners to select one of several color swatches.

1.4.2 Audio Control (Level A)

Also applies to:

EN 301 549 Criteria

• 9.1.4.2 (Web)
• 10.1.4.2 (Non-web document)
• 11.1.4.2 (Open Functionality Software)
• 11.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 does not autoplay audio.

2.1.1 Keyboard (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.1 (Web)
• 10.2.1.1 (Non-web document)
• 11.2.1.1.1 (Open Functionality Software)
• 11.2.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially Supports

Much of the learning experience is already keyboard accessible, but we plan to optimize keyboard navigation for these block types:

• Drag-and-drop interactions
• Charts

Provide keyboard-accessible alternatives for the blocks listed above.

2.1.2 No Keyboard Trap (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.1.2 (Web)
• 10.2.1.2 (Non-web document)
• 11.2.1.2 (Open Functionality Software)
• 11.2.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 courses don't trap keyboard focus in subsections of content. Learners can use keyboard navigation without getting stuck.

2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.1.4 (Web)
• 10.2.1.4 (Non-web document)
• 11.2.1.4.1 (Open Functionality Software)
• 11.2.1.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have keyboard shortcuts.

2.2.1 Timing Adjustable (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.1 (Web)
• 10.2.2.1 (Non-web document)
• 11.2.2.1 (Open Functionality Software)
• 11.2.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Not Applicable

Rise 360 does not use timed content.

2.2.2 Pause, Stop, Hide (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.2.2 (Web)
• 10.2.2.2 (Non-web document)
• 11.2.2.2 (Open Functionality Software)
• 11.2.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Not Applicable

Rise 360 does not have auto-updating info or content that moves, scrolls, or blinks for more than five seconds.

2.3.1 Three Flashes or Below Threshold (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.3.1 (Web)
• 10.2.3.1 (Non-web document)
• 11.2.3.1 (Open Functionality Software)
• 11.2.3.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Do not use videos or animations that flash or blink more than three times per second. Here's a helpful tool that analyzes videos for content that might cause seizures.

2.4.1 Bypass Blocks (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.1 (Web)
• 10.2.4.1 (Non-web document) – Does not apply
• 11.2.4.1 (Open Functionality Software) – Does not apply
• 11.2.4.1 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Learners can skip repetitive sidebar navigation elements to access lesson content immediately when tabbing through a course with a screen reader. The skip-navigation feature is automatically enabled in all courses.

2.4.2 Page Titled (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.2 (Web)
• 10.2.4.2 (Non-web document)
• 11.2.4.2 (Open Functionality Software) - Does not apply
• 11.2.4.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 automatically gives each lesson in your course a page title that follows this format: CourseTitle - Lesson Title | Rise 360. Titles appear on the browser tab, and screen readers announce them as learners navigate through the course.

2.4.3 Focus Order (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.3 (Web)
• 10.2.4.3 (Non-web document)
• 11.2.4.3 (Open Functionality Software)
• 11.2.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

The navigation order of focusable elements, such as links and form controls, is logical and intuitive.

2.4.4 Link Purpose (In Context) (Level A)

Also applies to:

EN 301 549 Criteria

• 9.2.4.4 (Web)
• 10.2.4.4 (Non-web document)
• 11.2.4.4 (Open Functionality Software)
• 11.2.4.4 (Closed Software
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Use meaningful text for every link so learners know what each one does.

2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.1 (Web)
• 10.2.5.1 (Non-web document)
• 11.2.5.1 (Open Functionality Software)
• 11.2.5.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have touchscreen gestures.

2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.2 (Web)
• 10.2.5.2 (Non-web document)
• 11.2.5.2 (Open Functionality Software)
• 11.2.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Click events happen when learners release the mouse button, not when they press the mouse button down. This helps learners recover if they accidentally click the wrong target. They can move the mouse away from the target before releasing the button if they don't want to activate the target.

2.5.3 Label in Name (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.3 (Web)
• 10.2.5.3 (Non-web document)
• 11.2.5.3.1 (Open Functionality Software)
• 11.2.5.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 interface elements have accessible names that match the visible labels.

2.5.4 Motion Actuation (Level A 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.2.5.4 (Web)
• 10.2.5.4 (Non-web document)
• 11.2.5.4 (Open Functionality Software)
• 11.2.5.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not support motion controls. In other words, learners can't control courses by moving their tablets or smartphones.

3.1.1 Language of Page (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.1.1 (Web)
• 10.3.1.1 (Non-web document)
• 11.3.1.1.1 (Open Functionality Software)
• 11.3.1.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Set the course language in your text labels, and screen readers will use that language to properly pronounce the interface elements and course content.

3.2.1 On Focus (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.1 (Web)
• 10.3.2.1 (Non-web document)
• 11.3.2.1 (Open Functionality Software)
• 11.3.2.1 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 does not change context when learners change focus.

3.2.2 On Input (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.2.2 (Web)
• 10.3.2.2 (Non-web document)
• 11.3.2.2 (Open Functionality Software)
• 11.3.2.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Learners can select form controls, such as radio buttons, and enter info in text-entry fields, but Rise 360 does not change context when they do.

3.2.6 Consistent Help (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not provide help mechanisms.

3.3.1 Error Identification (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.1 (Web)
• 10.3.3.1 (Non-web document)
• 11.3.3.1.1 (Open Functionality Software)
• 11.3.3.1.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 communicates errors when they occur.

3.3.2 Labels or Instructions (Level A)

Also applies to:

EN 301 549 Criteria

• 9.3.3.2 (Web)
• 10.3.3.2 (Non-web document)
• 11.3.3.2 (Open Functionality Software)
• 11.3.3.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially Supports

Rise 360 provides instructions for interactions, except for sorting activities and matching drag-and-drop questions. Use a text block to provide instructions if you use these interactive blocks.

3.3.7 Redundant Entry (Level A 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not require learners to enter information.

4.1.1 Parsing (Level A)

Applies to:

WCAG 2.0 and 2.1 – Always answer ‘Supports’

WCAG 2.2 (obsolete and removed) - Does not apply

EN 301 549 Criteria

• 9.4.1.1 (Web)
• 10.4.1.1 (Non-web document)
• 11.4.1.1.1 (Open Functionality Software)
• 11.4.1.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported. See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

4.1.2 Name, Role, Value (Level A)

Also applies to:

EN 301 549 Criteria

• 9.4.1.2 (Web)
• 10.4.1.2 (Non-web document)
• 11.4.1.2.1 (Open Functionality Software)
• 11.4.1.2.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Partially Supports

Rise 360 uses distinct semantic groups, ARIA landmarks, and structured controls that follow a consistent order and hierarchy. There are a few exceptions we’d like to improve:

• Drag-and-drop interactions
• Overlay navigation

1.2.4 Captions (Live) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.4 (Web)
• 10.1.2.4 (Non-web document)
• 11.1.2.4 (Open Functionality Software)
• 11.1.2.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Not Applicable

Rise 360 does not use real-time broadcasts.

1.2.5 Audio Description (Prerecorded) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.2.5 (Web)
• 10.1.2.5 (Non-web document)
• 11.1.2.5 (Open Functionality Software)
• 11.1.2.5 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Does Not Support

Audio descriptions must be created in a separate app, then imported into Rise 360. For example, sync audio descriptions with a video in Storyline 360, and then publish the slide as a video file.

1.3.4 Orientation (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.3.4 (Web)
• 10.1.3.4 (Non-web document)
• 11.1.3.4 (Open Functionality Software)
• 11.1.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content automatically reflows and works beautifully in landscape and portrait modes.

1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.3.5 (Web)
• 10.1.3.5 (Non-web document)
• 11.1.3.5.1 (Open Functionality Software)
• 11.1.3.5.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have input fields for learners' personal info, such as phone numbers, addresses, birthdays, or payment methods.

1.4.3 Contrast (Minimum) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.3 (Web)
• 10.1.4.3 (Non-web document)
• 11.1.4.3 (Open Functionality Software)
• 11.1.4.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 interface elements meet minimum contrast guidelines. Be sure to use a contrast ratio of 4.5:1 or higher for on-screen text so learners with low vision can read it. Here's a helpful contrast checker to determine your contrast ratio.

1.4.4 Resize text (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.4 (Web)
• 10.1.4.4 (Non-web document)
• 11.1.4.4.1 (Open Functionality Software)
• 11.1.4.4.2 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 courses are inherently responsive, so content scales and reflows as needed when learners interact with their browser zoom features.

1.4.5 Images of Text (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.1.4.5 (Web)
• 10.1.4.5 (Non-web document)
• 11.1.4.5.1 (Open Functionality Software)
• 11.1.4.5.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Rise 360 interface elements don't rely on images of text. Be sure to use text blocks to convey important information rather than importing images of text, which can't be read by assistive tools.

1.4.10 Reflow (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.10 (Web)
• 10.1.4.10 (Non-web document)
• 11.1.4.10 (Open Functionality Software)
• 11.1.4.10 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 content reflows as learners zoom in so they never need to scroll horizontally.

1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.11 (Web)
• 10.1.4.11 (Non-web document)
• 11.1.4.11 (Open Functionality Software)
• 11.1.4.11 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Rise 360 interface elements meet non-text contrast guidelines.Be sure your Rise 360 accent color and block background color have a 3:1 contrast ratio or higher. Here's a helpful contrast checker to determine your contrast ratio.

1.4.12 Text Spacing (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.12 (Web)
• 10.1.4.12 (Non-web document)
• 11.1.4.12 (Open Functionality Software)
• 11.1.4.12 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Text content in Rise 360 responds to learners' custom styling, such as increased font size and line spacing.

1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.1.4.13 (Web)
• 10.1.4.13 (Non-web document)
• 11.1.4.13 (Open Functionality Software)
• 11.1.4.13 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Supports

Content that appears only when an element has focus (e.g., a tooltip) is dismissible, hoverable, and persistent.

2.4.5 Multiple Ways (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.5 (Web)
• 10.2.4.5 (Non-web document) – Does not apply
• 11.2.4.5 (Open Functionality Software) – Does not apply
• 11.2.4.5 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Rise 360 courses have a cover page with an interactive outline, sidebar navigation features, and a search field for finding content.

2.4.6 Headings and Labels (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.6 (Web)
• 10.2.4.6 (Non-web document)
• 11.2.4.6 (Open Functionality Software)
• 11.2.4.6 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Built-in controls are properly labeled and identified. For lesson content, authors can use heading blocks to organize and label content.

2.4.7 Focus Visible (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.2.4.7 (Web)
• 10.2.4.7 (Non-web document)
• 11.2.4.7 (Open Functionality Software)
• 11.2.4.7 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

A rectangle highlights the object that currently has focus when learners use keyboard navigation.

2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supports

Expanded compact navigation may potentially obscure focusable elements.

Use sidebar navigation.

2.5.7 Dragging Movements (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Does Not Support

Drag-and-drop interaction types are not fully WCAG compliant yet.

2.5.8 Target Size (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supported

Most Rise 360 controls meet the minimum target size with the exception of compact navigation search and expand/collapse buttons.

3.1.2 Language of Parts (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.1.2 (Web)
• 10.3.1.2 (Non-web document)
• 11.3.1.2 (Open Functionality Software) – Does not apply
• 11.3.1.2 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Does Not Support

Rise 360 does not support different screen reader languages for different text blocks in the same course.

3.2.3 Consistent Navigation (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.3 (Web)
• 10.3.2.3 (Non-web document) – Does not apply
• 11.3.2.3 (Open Functionality Software) – Does not apply
• 11.3.2.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Built-in navigation elements always appear in the same location.

3.2.4 Consistent Identification (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.2.4 (Web)
• 10.3.2.4 (Non-web document) – Does not apply
• 11.3.2.4 (Open Functionality Software) – Does not apply
• 11.3.2.4 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software) – Does not apply to non-web software
• 504.2 (Authoring Tool)
• 602.3 (Support Docs) – Does not apply to non-web docs

Supports

Rise 360 consistently identifies built-in components. When you use an object or interaction more than once, be sure to identify it the same way each time. For example, if you use button blocks to jump to other locations, label them consistently throughout your course.

3.3.3 Error Suggestion (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.3 (Web)
• 10.3.3.3 (Non-web document)
• 11.3.3.3 (Open Functionality Software)
• 11.3.3.3 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Supports

Give learners feedback or instructions so they know what's expected when they respond incorrectly to quiz questions and knowledge checks.

3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

Also applies to:

EN 301 549 Criteria

• 9.3.3.4 (Web)
• 10.3.3.4 (Non-web document)
• 11.3.3.4 (Open Functionality Software)
• 11.3.3.4 (Closed Software)
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508

• 501 (Web)(Software)
• 504.2 (Authoring Tool)
• 602.3 (Support Docs)

Not Applicable

Rise 360 does not have any legal commitments or financial transactions.

3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

The user’s browser can save the input information on password-protected content.

4.1.3 Status Messages (Level AA 2.1 and 2.2)

Also applies to:

EN 301 549 Criteria

• 9.4.1.3 (Web)
• 10.4.1.3 (Non-web document)
• 11.4.1.3 (Open Functionality Software)
• 11.4.1.3 (Closed Software) – Does not apply
• 11.8.2 (Authoring Tool)
• 12.1.2 (Product Docs)
• 12.2.4 (Support Docs)

Revised Section 508 – Does not apply

Partially Supported

Status messages don't appear without a change in context, except for matching drag-and-drop interactions, sorting activities, and microlearning stepped navigation.

1.2.6 Sign Language (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

One way to meet this criterion is to add a video of a sign-language interpreter that’s synchronized with audio.

1.2.7 Extended Audio Description (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Does Not Support

Audio descriptions must be created in a separate app, and then imported into Rise 360. For example, sync audio descriptions with a video in Storyline 360, and then publish the slide as a video file.

1.2.8 Media Alternative (Prerecorded) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Give learners a detailed text-based alternative to describe video and audio content.

1.2.9 Audio-only (Live) (Level AAA)

EN 301 549 Criteria– Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not use live audio streams.

1.3.6 Identify Purpose (Level AAA 2.1 and 2.2)

EN 301 549 Criteria– Does not apply

Partially Supports

Rise 360 uses ARIA landmarks to identify regions.

1.4.6 Contrast (Enhanced) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

To achieve the highest level of accessibility, use a contrast ratio of 7:1 or higher for on-screen text so learners with low vision can read it.

1.4.7 Low or No Background Audio (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not have background audio.

1.4.8 Visual Presentation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 empowers learners to control the appearance of text so it's easier to read. For example, learners can swap fonts, enlarge the font size, and increase the line spacing using custom stylesheets or browser extensions.

1.4.9 Images of Text (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 interface elements don't rely on images of text. Be sure to use text blocks to convey important information rather than importing images of text, which can't be read by assistive tools.

2.1.3 Keyboard (No Exception) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supports

Much of the learning experience is already keyboard accessible, but we plan to optimize keyboard navigation for these block types:

• Drag-and-drop interactions
• Charts

Provide keyboard-accessible alternatives for the blocks listed above.

2.2.3 No Timing (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not use timed content.

2.2.4 Interruptions (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 courses don’t auto-update.

2.2.5 Re-authenticating (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 does not log learners out of a course after a period of inactivity, but your learning management system (LMS) might.

2.2.6 Timeouts (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 courses don’t time out when idle, but your learning management system (LMS) might.

2.3.2 Three Flashes (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Do not use videos or animations that flash or blink more than three times per second.

2.3.3 Animation from Interactions (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Block entrance animations are disabled when learners enable reduced motion settings on their devices, even if the setting's enabled for the content they're viewing.

2.4.8 Location (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Use the built-in menu to give learners context on where they’re located in the course.

2.4.9 Link Purpose (Link Only) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Use meaningful text for every link so learners know what each one does.

2.4.10 Section Headings (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Built-in controls are properly labeled and identified. For lesson content, authors can use heading blocks to organize and label content. Use the built-in menu so learners can easily explore.

2.4.12 Focus Not Obscured (Enhanced) (Level AAA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.4.13 Focus Appearance (Level AAA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Evaluated

2.5.5 Target Size (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Partially Supported

Compact navigation search and expand/collapse buttons must be updated.

2.5.6 Concurrent Input Mechanisms (Level AAA 2.1 and 2.2)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners can navigate courses with a mouse, a keyboard, and touchscreen gestures interchangeably.

3.1.3 Unusual Words (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Include a resource, such as a custom glossary, that defines words and phrases that are used in an unusual way.

3.1.4 Abbreviations (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Include a resource, such as a custom glossary, that defines any abbreviations used.

3.1.5 Reading Level (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Write content as clearly and simply as possible. It should require no more than eight years of school to read and understand. If your course has difficult or complex text, such as scientific information or medical data, provide a summary or supplemental content that’s easier to understand.

See this article for a complete description of this criterion, including examples, resources, and techniques. Here’s a quick tip. If you have Microsoft Word, you can easily test the readability of your text.

3.1.6 Pronunciation (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Include a resource, such as a custom glossary, that defines any difficult or ambiguous words. Or, use audio files to pronounce these words.

3.2.5 Change on Request (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Learners control navigation.

3.3.5 Help (Level AAA)

EN 301 549 Criteria – Does not apply

Supports

Provide learners with helpful information throughout the course.

3.3.6 Error Prevention (All) (Level AAA)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Supports

Rise 360 quiz settings include the ability to retry questions and quizzes after feedback is provided.

3.3.9 Accessible Authentication (Enhanced) (Level AAA 2.2 only)

EN 301 549 Criteria – Does not apply

Revised Section 508 – Does not apply

Not Applicable

Rise 360 does not require learners to use an authentication process.

302.1 Without Vision

Partially Supports

Rise 360 output supports screen readers and keyboard navigation. We plan to optimize keyboard navigation for these block types:

• Drag-and-drop interactions
• Charts

Provide keyboard-accessible alternatives for the blocks listed above.

302.2 With Limited Vision

Supports

Rise 360 output uses accessible contrast for built-in elements. As an author, you should use accessible contrast for content you add to Rise 360. 

Rise 360 courses are inherently responsive, so content scales and reflows as learners interact with their browser zoom features.

Links and buttons have visible focus and hover states.

302.3 Without Perception of Color

Supports

Authors can create content that's understood by learners who don't perceive color.

302.4 Without Hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

302.5 With Limited Hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

302.6 Without Speech

Supports

Rise 360 does not require speech input.

302.7 With Limited Manipulation

Partially Supports

Use only keyboard-accessible features in your course. Most Rise 360 blocks are easy to navigate with a keyboard. We plan to optimize keyboard navigation for these block types:

• Drag-and-drop interactions
• Charts

Provide keyboard-accessible alternatives for the blocks listed above.

302.8 With Limited Rise and Strength

Supports

Courses can be navigated via mouse, keyboard, and touchscreen. Authors can create content that's suitable for learners with limited reach and strength.

302.9 With Limited Language, Cognitive, and Learning Abilities

Supports

Create content that's easily accessible for learners with limited language, cognitive, and learning abilities. For example, use visual elements rather than text to tell your story when it makes sense to do so.Write content as clearly and simply as possible. Use plain language. It should require no more than eight years of school to read and understand. If your course has difficult or complex text, such as scientific information or medical data, provide a summary or supplemental content that's easier to understand. Tip: If you have Microsoft Word, you can test the readability of your text.

501.1 Scope – Incorporation of WCAG 2.0 AA

See WCAG 2.2 section

See information in the WCAG 2.2 section above.

502.2.1 User Control of Accessibility Features

Not Applicable

This criterion applies to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

502.2.2 No Disruption of Accessibility Features

Supports

Courses don't disrupt platform accessibility features in the learner's operating system or web browser.

502.3 Accessibility Services

Not Applicable

Criteria 502.3.1-502.3.14 apply to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

502.4 Platform Accessibility Features

Not Applicable

This criterion applies to platform software, such as Microsoft Windows and Google Chrome. We provide a list of supported browsers.

503.2 User Preferences

Supports

Learners can use platform settings, such as custom stylesheets or browser extensions, to personalize the font face, font size, color, contrast, etc., to meet their needs and preferences.

503.3 Alternative User Interfaces

Not Applicable

Rise 360 does not have an alternative interface that functions as assistive technology. All learners use the same interface, which supports assistive technologies like screen readers and magnifiers.

503.4.1 Caption Controls

Supports

The built-in video player has a closed captioning button and volume control at the same menu level.

503.4.2 Audio Description Controls

Does Not Support

Rise 360 does not have built-in controls for audio descriptions. However, you can create a video with audio descriptions in a separate app, then import the video into Rise 360. For example, you can sync audio descriptions with a video in Storyline 360, and then publish the slide

504.2 Content Creation or Editing

See WCAG 2.2 section

See information in the WCAG 2.2 section above.

504.2.1 Preservation of Information Provided for Accessibility in Format Conversion

Does Not Support

Accessibility info, such as alt text, isn't preserved when exporting a project to PDF.

504.2.2 PDF Export

Does Not Support

Rise 360 uses PDF version 1.4 for exported projects. Accessibility info, such as alt text, isn't preserved when exporting a project to PDF.

504.3 Prompts

Does Not Support

Rise 360 does not have a mode of operation that prompts authors to create accessible content.

504.4 Templates

Supports

Rise 360 templates provide access to accessibility tools, such as alt text and closed captions.

602.2 Accessibility and Compatibility Features

Supports

All features are documented in the Rise 360 user guide. Additional knowledge base articles can be found on our support site.

602.3 Electronic Support Documentation

Supports

You can find all of our documentation in electronic format at https://articulate.com. See our accessibility policy regarding WCAG conformance.

602.4 Alternate Formats for Non-Electronic Support Documentation

Not Applicable

Rise 360 features are documented electronically.

603.2 Information on Accessibility and Compatibility Features

Supports

We provide support via emails, live text-based chats, forum discussions, training webinars, user guides, and knowledge base articles.

603.3 Accommodation of Communication Needs

Supports

Although this report covers Rise 360, we strive to accommodate everyone's communication needs. We can be reached 24/7 via email. Let us know if you have specific communication requirements.

4.2.1 Usage without vision

Partially Supports

Rise 360 output supports screen readers and keyboard navigation. We plan to optimize keyboard navigation for these block types:

• Drag-and-drop interactions
• Charts

Provide keyboard-accessible alternatives for the blocks listed above.

4.2.2 Usage with limited vision

Supports

Rise 360 output uses accessible contrast for built-in elements. As an author, you should use accessible contrast for content you add to Rise 360. 

Rise 360 courses are inherently responsive, so content scales and reflows as learners interact with their browser zoom features.

Links and buttons have visible focus and hover states.

4.2.3 Usage without perception of colour

Supports

Authors can create content that's understood by learners who don't perceive color.

4.2.4 Usage without hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

4.2.5 Usage with limited hearing

Partially Supports

Import closed captions for videos that have narration. Rise 360 does not currently support captions for audio blocks.

Authors can also provide transcripts for multimedia using text or interactive blocks in Rise 360.

4.2.6 Usage with no or limited vocal capability

Supports

Rise 360 does not require speech input.

4.2.7 Usage with limited manipulation or strength

Partially Supports

Use only keyboard-accessible features in your course. Most Rise 360 blocks are easy to navigate with a keyboard. We plan to optimize keyboard navigation for these block types:

• Drag-and-drop interactions
• Charts

Provide keyboard-accessible alternatives for the blocks listed above.

4.2.8 Usage with limited reach

Supports

Courses can be navigated via mouse, keyboard, and touchscreen. Authors can create content that's suitable for learners with limited reach and strength.

4.2.9 Minimize photosensitive seizure triggers

Supports

Rise 360 does not have photosensitive seizure triggers.

4.2.10 Usage with limited cognition, language or learning

Supports

Create content that's easily accessible for learners with limited language, cognitive, and learning abilities. For example, use visual elements rather than text to tell your story when it makes sense to do so.

Write content as clearly and simply as possible. Use plain language. It should require no more than eight years of school to read and understand. If your course has difficult or complex text, such as scientific information or medical data, provide a summary or supplemental content that's easier to understand. Tip: If you have Microsoft Word, you can test the readability of your text.

4.2.11 Privacy

Supports

Rise 360 privacy is consistent for all users.

12.1.1 Accessibility and compatibility features

Supports

All features are documented in the Rise 360 user guide. Additional knowledge base articles can be found on our support site.

12.1.2 Accessible documentation

See WCAG 2.2 section

See information in WCAG 2.2 section

12.2.2 Information on accessibility and compatibility features

Supports

We provide support via emails, live text-based chats, forum discussions, training webinars, user guides, and knowledge base articles.

12.2.3 Effective communication

Supports

Although this report covers Rise 360, we strive to accommodate everyone’s communication needs. We can be reached 24/7 via email. Let us know if you have specific communication requirements.

12.2.4 Accessible documentation

See WCAG 2.2 section

See information in WCAG 2.2 section