Katie Riggio

Katie Riggio is a Technical Writer at Articulate. She has spent most of her career supporting customers and empowering them to succeed. In fact, she started on the Customer Happiness team at Articulate, where she had first-hand experience serving a community of educators and learners.

Her experience in support gave her valuable insight into customers’ needs and helped her cultivate a broad understanding of Articulate apps. As a Technical Writer, she draws upon those skills to create clear, engaging, and actionable product documentation with a human tone.

In her free time, she enjoys strength training and hiking, making memories and traditions with friends and family, learning about accessibility, and advocating for fellow Crohn’s patients.
Connect with Katie on LinkedIn.