Subprocesadores de Articulate
Última modificación: 23 de julio de 2024
This Articulate Subprocessors page is incorporated into the Terms of Service, the Data Processing Agreement (DPA) and explains how Articulate engages with Subprocessors.
1. Subprocesadores de Articulate 360 y Rise
Articulate emplea Subprocesadores para:
1.1 Ayudar a Articulate a prestar nuestros Servicios de Suscripción. Contratamos subprocesadores para respaldar nuestros dos productos: Articulate 360 y Rise. Al aceptar el DPA (acuerdo de procesamiento de datos), acepta que todos estos subprocesadores puedan tener acceso al Contenido del cliente.
Subprocesador de terceros | Purpose | Applicable Service | Products | Data Center Subprocessor Locations |
| Ada | Chatbot | Proporciona servicios de soporte técnico por chat | Articulate 360 | USA |
| Amazon Web Services, Inc | Hosting & Infrastructure | Provides on-demand cloud computing platforms and APIs | Articulate 360 Rise | USA |
| Browserless | Web automation | Generates customer-requested screenshots, PDFs, and certificates | Articulate 360 Rise | USA |
| BugSnag | Monitoring Services | Soluciona problemas con los servicios del producto | Articulate 360 Rise | USA |
| Datadog | Analytics | Soluciona problemas con los servicios del producto | Articulate 360 Rise | USA |
| ElevenLabs | AI Voice Generation | Converts text to speech | Articulate 360 | USA |
| Intercom | Support Services | Provides in-app announcements and product tours | Articulate 360 Rise | USA |
| Looker Data Sciences | Analytics | Proporciona inteligencia empresarial organizacional | Articulate 360 Rise | USA |
| Okta, Inc. | Authentication Services | Validates if a customer is authorized to sign in | Articulate 360 Rise | USA |
| OpenAI | AI Services | Powers Articulate 360 AI features | Articulate 360 | USA |
| Postmark | Email Delivery | Envía notificaciones por email a los alumnos o a personas expertas en la materia | Articulate 360 Rise | USA |
| RingCentral | Sales Communications | Provides AI-powered cloud contact center | Articulate 360 | USA |
| Salesforce | CRM | Manages customer interactions and sales data | Articulate 360 Rise | USA |
| TalkDesk | Sales Systems | Provides AI-powered cloud contact center | Rise | USA |
| YouTrack | Issue Tracking System | Tracks software bugs and feature requests | Rise | USA |
1.2 Apoyar nuestro sitio web de la comunidad en línea E-Learning Heroes.
| Subprocesador de terceros | Purpose | Applicable Service | Products | Data Center Subprocessor Locations |
| Khoros | Alojamiento del sitio web de la comunidad | Proporciona alojamiento para la comunidad del sitio web E-Learning Heroes de Articulate | E-Learning Heroes | USA |
2. Updates to this Page
Due to the nature of our global business and our ongoing efforts to delight our customers, our business needs and service providers may change from time to time.
For more information on Articulate’s privacy practices, please visit our PrivacyPolicy. If you have any questions regarding this page, please contact us at [email protected].