Presenter 360: The Articulate Tab on the PowerPoint Ribbon Is Missing

Article Last Updated Oct 09, 2016

This article applies to:

If the Articulate tab on the PowerPoint ribbon is missing or some of the Presenter 360 buttons aren't working, follow the steps below to fix the problem.

Enable the Articulate Add-In for PowerPoint

You'll need administrative privileges to enable PowerPoint add-ins. You may need to ask your IT staff for assistance.

  1. In PowerPoint, go to the File tab on the ribbon and click Options.
  2. Select the Add-Ins tab on the left side of the window that appears.
  3. From the Manage drop-down at the bottom of the window, select Disabled Items and click Go.
  4. If anything is disabled, select it and click the Enable button.
  5. Go to the Manage drop-down again, but this time select COM Add-ins and click Go.
  6. Make sure Articulate Presenter IPC Handler is checked.
  7. Click OK, then restart PowerPoint for the changes to take effect.

Verify your Trust Center Settings in PowerPoint

If the Articulate tab is still missing or inactive, make sure your PowerPoint Trust Center Settings aren't preventing add-ins from working. Here's how:

  1. In PowerPoint, go to the File tab on the ribbon and click Options.
  2. Select the Trust Center tab on the left side of the window that appears.
  3. Click the Trust Center Settings button on the right side of the window.
  4. When the Trust Center opens, select the Add-ins tab on the left.
  5. If the box is marked to Disable all Application Add-ins, uncheck it.
  6. Click OK twice, then restart PowerPoint for the changes to take effect.