Storyline 2 and Studio '13: Microsoft Edge Is No Longer Supported

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Sadly, we can no longer officially support Microsoft Edge for Storyline 2 and Studio '13 courses. This article explains why we're ending support and what it means for your courses.

Why We're Discontinuing Support for Microsoft Edge

Edge is now restricting Flash content, which causes Articulate courses to default to HTML5 output. However, Storyline 2 and Studio '13 HTML5 output isn’t supported in Edge.

As a result, we can no longer officially support Edge with our legacy products.

How This Change Affects Existing Courses

If you included HTML5 output when you published your Storyline 2 and Studio ‘13 courses, they’ll still launch in Edge, so it may seem that everything is working as expected. But if you look closely at the course URL in the address bar, you’ll see that Edge skipped over the Flash output and launched the HTML5 output instead.

And since Storyline 2 and Studio ‘13 HTML5 output isn’t supported in Edge, you may see strange behavior in your courses, such as buttons that don’t work.

You might be able to force Edge to load Storyline 2 and Studio ‘13 Flash content (see below). There are limitations to the workarounds, and we can’t guarantee that they’ll work in the future.

A better option is to ask learners to use a different browser, such as Google Chrome, Firefox, or Internet Explorer. See the Storyline 2 and Studio ‘13 tech specs for supported browsers.

Another option is to upgrade your courses with newer versions of our apps (see below), which are fully supported in Edge, publish superior HTML5 output, and have many more features.

Potential Workarounds

If your learners have no choice but to use Edge, here are three potential workarounds for making Storyline 2 and Studio ‘13 courses work in Edge. We can’t guarantee that these solutions will continue to work in the future as Edge becomes more aggressive about disabling Flash content.

Publish Without HTML5 Output

You can make Storyline 2 and Studio ‘13 courses work in Edge by publishing without HTML5 output. This forces Edge to load the Flash version of your courses, though learners must give Edge permission to play the Flash content, as shown below.

This is an easy solution, but it will cause problems for learners using browsers that have disabled Flash content and learners on mobile devices.

You can include Articulate Mobile Player output for learners using iPads and Android devices, but without HTML5 output, your courses won’t work on iPhones.

Edit Group Policy to Enable Flash Content in Edge

If your learners are using Pro or Enterprise editions of Windows 10, they can edit group policy settings on their computers to allow Flash content to load in Edge. Click here for instructions.

Note that this solution allows all Flash content to play in Edge, not just Storyline and Studio courses.

Modify Your Published Output to Force Edge to Load Flash Content

You can edit your published output to force Edge to load the Flash versions of your courses. If you republish a project later, you’ll need to make the same changes to the published output again.

While the following changes force Edge to load the Flash versions of your courses, learners will need to give Edge permission to play the Flash content, as shown below.

  1. Depending on the authoring app you used, find story.html, presentation.html, quiz.html, or interaction.html in your published output and open it in a text editor, such as Notepad.
  2. Find this line of text:
    var g_bAndroid = (navigator.userAgent.indexOf("Android") > -1);
  3. And replace it with this text:
    var g_bAndroid = (navigator.userAgent.indexOf("Android") > -1);
    
    var g_bEdge = (navigator.userAgent.indexOf("Edge") > -1);
    
    if (g_bEdge)
    
    {g_bMinFlash = true;}
  4. Save and close the story.html, presentation.html, quiz.html, or interaction.html file.

And if you published AICC or SCORM output, make this additional modification.

  1. Open the index_lms.html file in a text editor, such as Notepad.
  2. Find this block of text:
    var g_bAndroid = (navigator.userAgent.indexOf("Android") > -1);
    
    if ((g_biOS || g_bAndroid) && true)
  3. And replace it with this text:
    var g_bAndroid = (navigator.userAgent.indexOf("Android") > -1);
    
    var g_bEdge = (navigator.userAgent.indexOf("Edge") > -1);
    
    if ((g_biOS || g_bAndroid || !g_bEdge) && true)
  4. Save and close the index_lms.html file.

Microsoft Edge Support for Other Articulate Products

Our newest products fully support Edge, and it’s super easy to upgrade existing projects. See these articles for details on upgrading your projects to:

You can take Storyline 360 and Studio 360 for a spin with a free trial of Articulate 360, which includes everything you need for the entire course development process: award-winning authoring apps, 4.5+ million course assets, a simple project review app, and live webinars with industry experts. Learn more.

You can sign up for a free trial of Storyline 3 if you prefer software with a perpetual license. You just won’t have access to our other authoring apps, 4.5+ million course assets, the project review app, or live webinars.