Annotations are not synchronized during preview or publish

Article Last Updated Dec 01, 2015

This article applies to:

30 frames per second is the only supported frame rate at which you can include synchronized annotations. If your recorded annotations do not appear when you expect them to, it is likely due to the frames per second setting in Presentation Options > Publish. To fix your annotations:

  1. Go to Presentations > Publish.
  2. Change Publish slides at X frames per second to 30.
  3. Click OK.

You should now be able to preview or publish your annotations as expected.