Storyline 2 DPI Support

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This article applies to:

Storyline 2 requires Microsoft Windows to use 96 DPI (dots per inch). If Windows is using a different DPI setting, you may experience erratic behavior, such as:

  • Elements of the application are misplaced or distorted.
  • Objects are misplaced or distorted when previewed or published.
  • Zoomed images don't work as expected.
  • Font sizes are incorrect after using the translation features.

Here's how to switch to 96 DPI:

Windows 10

  1. Right-click your desktop and select Display settings.
  2. Click the Display tab in the upper left corner of the window that appears.
  3. Under Scale and layout, select 100% from the drop-down list.

You may be prompted to restart your computer for the change to take effect.

Windows 8.1

  1. Right-click your desktop and select Personalize.
  2. Click Display in the lower left corner of the window that appears.
  3. Drag the slider to Smaller.
  4. Click Apply.

You may be prompted to restart your computer for the change to take effect.

Windows 8

  1. Right-click your desktop and select Personalize.
  2. Click Display in the lower left corner of the window that appears.
  3. Select the 100% radio button.
  4. Click Apply.

You may be prompted to restart your computer for the change to take effect.

Windows 7

  1. Go to Start > Control Panel > Appearance and Personalization > Display.
  2. From the left navigation pane, select Set custom text size (DPI).
  3. From the Scale to this percentage of normal size drop-down list, select 100%.
  4. Click OK.

You may be prompted to restart your computer for the change to take effect.

Windows Vista

  1. Go to Start > Control Panel > Appearance and Personalization > Personalization.
  2. Select Adjust font size (DPI) from the left navigation pane.
  3. Change DPI Scaling to Default scale (96 DPI) - fit more information.
  4. Click OK.

You may be prompted to restart your computer for the change to take effect.