Backspace and Arrow Keys Don't Work in Data-Entry Fields

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This article applies to:

When you publish an Articulate Storyline course for CD, you may find that the backspace and arrow keys on your keyboard don't work in data-entry fields.

This is a known issue that affects the following interactive objects and slide types:

Data-Entry FieldsGraded QuestionsSurvey QuestionsFreeform Questions
  • Text Entry
  • Numeric Entry
  • Fill in the Blank
  • Numeric
  • Short Answer
  • Essay
  • How Many
  • Text Entry

Use either of the following options to avoid this behavior:

  • Place your mouse cursor before the text that needs to be removed and use the delete key.
  • Publish for Web, LMS, or Articulate Online rather than CD.