Presenter '09: Blank Message, Dialog, Button, or Label in a Published Presentation

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If you receive a blank pop-up message, dialog, button, or label (like the image below) during playback of a published Presenter '09 presentation, it indicates that one or more text labels in your player template are blank.

You can correct this.  Here's how:

  1. Open you presentation in PowerPoint.
  2. Go to Articulate > Player Templates.
  3. Select the Text Labels tab.
  4. Do one of the following:
    • If the Custom text column for any label is blank, enter the text you would like to appear.
    • If all labels are blank, you can quickly repopulate them by using the Language drop-down list at the bottom of the window to select the appropriate language.
  5. Then click the File... button, and select Save.
  6. Click the Close button.
  7. Republish your presentation.

To learn more about managing player templates, see Player Templates > Overview.