Course Is Marked Incomplete or Failed After Resuming and Completing It

Article Last Updated

This article applies to:

You may find that your LMS shows a status of Incomplete or Failed for an Articulate Storyline course—even though the learner successfully completed it—when all the following conditions are true:

  • The course includes two or more quizzes, each with its own result slide.
  • The course is being tracked by a final result slide that accumulates the results of all the quizzes.
  • The learner exited and resumed the course.

This is a known issue. We'll post more information here as it becomes available. If you're experiencing this behavior, please let us know. In the meantime, you can avoid it by using the final result slide to track all the questions throughout your course rather than the other result slides.

See also: