How to transfer Storyline from one computer to another

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To transfer your Storyline license from one computer to another, do the following:

  1. Make sure that your computer is connected to the Internet.
  2. Uninstall the software from your computer:
    • Windows 8: Press Windows Key+X on your keyboard to display the Tools Menu, and select Programs and Features. Or, right-click the lower left corner of your monitor to display the Tools Menu, and select Programs and Features.
    • Windows 7 or Windows Vista: Go to Start > Control Panel > Uninstall a program.
    • Windows XP: Go to Start > Control Panel > Add or Remove Programs.
  3. Your registration will now be released from the original computer. You may install the software on the new computer, and then follow the activation instructions sent via email at the time of the original purchase.

If you need assistance, please contact support.

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