You may find that label text is missing for some markers in your Storyline course if all the following criteria are true:
- The markers are on a slide layer (not the base layer).
- The layer was created by duplicating another slide layer.
- You used Storyline's translation features to export / import the course text.
This issue was corrected in Update 2 for Storyline. To take advantage of the new features and fixes, download and install the latest version of Storyline from the link in your product confirmation email, or get it here.
This update will prevent the issue from occurring again in the future. However, where the issue has already occurred, you'll need to manually replace the missing text, either by copying and pasting it from another source or by typing it.