Articulate Online: How to Permanently Delete Tracking Data for Users

Article Last Updated

This article applies to:

When deleting a user from your Articulate Online account, you'll be prompted to acknowledge the following warning message:

Tracking information will be permanently erased.

Are you sure you want to delete this user?

After a user has been deleted, their information cannot be restored. You may want to run a report on the user's activity before you delete their account, so you'll have their historical data for record keeping purposes.