You may encounter the following error when attempting to view Tin Can API content:
Unable to connect to the server
There are two possible causes for this message:
No Internet Access
This issue will occur when content doesn't have Internet access and is unable to communicate with the LMS. To resolve it, re-establish your Internet connection and click Retry.
The LMS Is Rejecting the Data
You'll also encounter this issue if the LMS rejects the data being sent by the content. Contact your LMS provider for a solution.